David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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Happy New Year!

January 4, 2010

The holidays were full of food, glorious food. While I apologize for the length of time without a blog or a recipe, I'll make up for in the weeks to come. First food...the holidays began with more homemade bacon, ham and Gravlax. I also felt that after last year's French Onion Soup misstep, I should make that in a proper fashion.

A Merry Broadband Christmas...

December 21, 2009

My new smoker and I have been having one heck of an affair. Someone said over the weekend that all I am doing is smoking food. That is not entirely true. I have been smoking nearly every weekend as I learn the particulars of the smoker.

The IP Scene is Green II

December 18, 2009

The last blog noted that the infrastructure required for IP Communications uses far fewer resources than similarly sized TDM networks. A Broadvox data center requires less power, construction materials, air conditioning and space than a Verizon central office switching center. Therefore, transitioning to VoIP/SIP Trunking is a key step in being a good steward of the earth.

The most common defense for the IP ecosystem being green has been that it allows for more telecommuters and provides more features and benefits to those workers.

The IP Scene is Green

December 16, 2009

When I first began to study whether SIP Trunking was part of improving the ecosystem, I encountered a rather well written article stating that VoIP was not a green technology. I accepted this position until recently when I realized the logic was flawed. The initial point revolved around the components of the technology. It is true that VoIP/SIP Trunking requires an array of servers and sophisticated electronics.

A Curing Review

December 14, 2009

What a weekend for food. It began with Philly Cheesesteak sandwiches on Friday, BLT's on Saturday and a smoked food festival on Sunday. For the Cheesesteak, I shop at Asian markets where they thinly slice rib eye beef for Shabu Shabu and other dishes. It is perfect for lovers of Philly Cheesesteak.

An all IP Future?

December 11, 2009

Is there really a question about the future of telecommunications? Over the last thirty years, I have participated in the development of the Intelligent Network Architecture that brought us Service Control Points and out of band signaling (SS7), Cellular communications (now mobility with Wi-Fi, Mi-Fi and femtocell) and today, IP Telephony. There is no doubt in my mind that the transition to IP communications is inevitable and I wonder why the FCC is asking for opinions on the subject? As usual, I'll keep an eye on that for you as well.

Reading Food and SIP

December 7, 2009

What a busy weekend. My wife and I spent Saturday shopping and running errands. Dinner was a quick helping of fried chicken and waffles with maple syrup. I didn't grow up on the combination but I like it a lot now.

Is Telepresence the Answer for Video Conferencing?

December 4, 2009

The acquisition of Tandberg by Cisco Systems appears to indicate that video, voice and IP technologies are finally going to converge to deliver a satisfying video conferencing solution. Assuming the technologies will mesh properly, market demand remains the only unknown. Telepresence is one of the promises of Unified Communications. If successfully deployed, it could represent a tremendous improvement in worker productivity and business communications.

They're Here...AT&T and Verizon

December 2, 2009

I have noted for some time that AT&T and Verizon were about to enter the VoIP market. Recently, a VAR asked me to compare AT&T's IP Flexible Reach product with Broadvox GO! SIP Trunking. It was not surprising that the Broadvox offering was less expensive.

A Parfait Thanksgiving

November 30, 2009

Thanksgiving is the time to give thanks and for many too over indulge. This year we were to celebrate thanksgiving alone so we accepted an invitation to have the dinner at a friend's home. Given that, I did not cook anything. It was an odd feeling.

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