David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

Full Story »

Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

Full Story »

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

ALU.7.28.14.1.JPG

In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

Full Story »

Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

Full Story »

When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

Full Story »

How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

Full Story »

The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

Full Story »

Channel Manager Qualities

October 28, 2009

Most of us have an immediate reaction to what makes a good channel program. I often see columns stating the top ten elements or criteria for selecting or participating in a channel program. Some of these are not debatable.

ยท         Recurring commissions

Loco SuperComm and Comptel

October 26, 2009

Vacation was very good but good reasonably priced food was difficult to find. I went to Maui for my vacation and discovered that restaurant prices have gone through the roof. Our  favorite places to have dinner now offer $15-20 appetizers with most entrees exceeding $40. This caused us to re-evaluate our dinner plans and seek out venues where the locals ate.

Getting Jerked Around...

October 12, 2009

The weekend in Dallas was not its usually warm sunny self. The weather was cold, cloudy and sometimes wet. However, it did not deter me from cooking Jamaican Jerk chicken. The reason for cooking the chicken originally arose when I discovered my new manager of Inside sales was from Jamaica.

A Very Good Quarter

October 9, 2009

First of all thanks to all of the Partner Program members. We had our best GO! SIP Trunking sales quarter ever. We can only accomplish this through the efforts of our channel, channel managers and inside sales team.

See You on Friday

October 7, 2009

Pan Roasted Chicken and a Little Reminder...

October 5, 2009

Last week was not fun. My laptop disk had a hard crash. Luckily, since I was traveling, I had backed everything up before leaving town. However, it meant that I needed to go into the office on Saturday to get the backup drive.

Julius Genachowski and Net Neutrality Update

October 2, 2009

Two weeks ago Genachowski, Chairman of the FCC, laid out his plans to support Net Neutrality. He does support the concept of net neutrality and views it important enough to codify the initial rules imposed upon the Internet Service Providers (ISP). These rules were the extension of similar guidelines imposed upon AT&T, and later the RBOCs, in determining how calls by other carries would be regarding on the incumbents networks. Calls from competitors needed to traverse the networks with the same speed and quality as calls that originated and terminated with the incumbent, or ILEC.

Cloud Computing Applications and Impact

September 30, 2009

There are several oft-discussed cloud computing proponents in the market, AT&T, Google, Microsoft and IBM. I don't see the need to cover IBM as they have been in the outsourcing business for many years. Instead, I'd like to look more deeply at the remaining players. While the AT&T Synaptic Hosting service does not promote an individual application, it does address many of the major infrastructure questions that accompany cloud computing.

Shepherds Look towards the Clouds

September 28, 2009

My favorite dish of the weekend was Sunday when I made Cioppino for the grandkids. They are definitely beginning to be more adventurous with food. Normally they stop at eating shrimp when I make seafood. Yesterday, they ate everything and the oldest even ate two oysters on the half shell.

VON, IP Man, Channel Partners and David Byrd

September 25, 2009

First, sorry about Wednesday. I was planning to discuss cloud computing and telecom but with meetings and a speaking session at VON, I ultimately did not find the time to write the blog. I will cover cloud computing and telecom next week. As a show, VON had fewer attendees and exhibitors than I expected, however, the audience for the panel session on which I participated was standing room only with between 50-60 people.

Featured Events