David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Who Do Those Customers Think They Are?

November 20, 2009

I will always remember when I was asked while participating on a panel during a past IT Expo if Broadvox was concerned about competing with Verizon and AT&T. I immediately answered with a confident, "No". They will, of course, make more money selling IP communications than Broadvox or any similar ITSP. However, they will not slow our growth or limit our market.

Success with Digium IOT

November 18, 2009

Previously I have stated that Broadvox has successfully completed interoperability testing (IOT) with more equipment manufacturers than any other ITSP. That is still true. In fact, this year's IOT list is very impressive with the addition of Avaya, Mitel, Panasonic, ESI, NEC, Samsung, Xorcom and Zultys. I may have missed a couple and to you I apologize in advance.

Potato Cheesiness and the Top 5 Most Ridiculous Things I Have Ever Heard Part II

November 16, 2009

The past week was a culinary delight. I made Veal Oscar (veal scallops, lobster and white asparagus), blue corn chip smoked chicken nachos, chicken cordon blue and pappardelle with Bolognese sauce. Obviously, some tasty offerings. However, as I have noted to several of you, I normally cook without a recipe.

The Top 5 Most Ridiculous Things I Have Ever Heard

November 13, 2009

I have been in telecommunications for nearly thirty years and it seems that every year I hear yet another ridiculous forecast regarding future behavior or technology. It seems we can always find a way to overstate or overhype just about anything. Here is my Top 5 list.

1.       "With video conferencing, air travel will be eliminated as a business expense" 1980s; obviously, this did not occur in the 80s, 90s or 00s.

The Rise of the SIP Trunks

November 11, 2009

Perhaps, I was a bit hasty in describing the growth of SIP Trunking last week. Yes, a SIP Trunk is expected to be the second most installed type of trunking service (behind T1s) and a majority of medium to enterprise businesses has plans to install SIP in 2010. Additionally, the global market for VoIP is now described as having exceeded $20 billion for the first six months of 2009 (Infonetics). Finally, the number one driver for the transition to VoIP/SIP Trunking is the dramatic cost savings which during these economic conditions can make a CIO a hero within the company.

Umami in Food and Telecom

November 9, 2009

While we were educated with the understanding of four tastes (sweet, sour, salty and bitter), umami has been recently added as a fifth basic taste. The word is Japanese and in English we sometimes refer to umami as being savory. Foods that deliver umami include meats, broths, cheese and mushrooms (dried have more than fresh). The recipe for today includes a flavor that I also consider umami, smoke.

Adtran, Jawbone and the SIP Trunking Market

November 6, 2009

Adtran held an interesting partner event this week in Huntsville, Alabama. Broadvox was invited to attend as we are one of their SIP Trunking service providers. I went with relatively modest expectation and no specific agenda. Upon landing I shared a shuttled with one of our better VARs from the Dallas area.

Adtran, Spectrum Partner Summit

November 4, 2009

Smokin' and the FCC

November 2, 2009

My weekend was fantastic! Great food was eaten and my new smoker was delivered. 84 inches of smoking prowess, nearly 800 pounds of steel and 3269 square inches of cooking surface. Okay back to the food, we had a nice pasta dish on Saturday with fresh mozzarella and cherry tomatoes and Sunday bacon wrapped filet mignon with a smoky pepper sauce.

Channel Manager Qualities II

October 30, 2009

Continuing with Wednesday's message, a good channel manager should be...

Trainer: Selling another's company's product is not easy. It requires the VAR to represent another company's product as if their own. This requires a thorough understanding of the product including technology, value proposition, features, ROI, TCO, support and maintenance requirements and how it will fit into the VARs overall business.

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