David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Centrex, Is Still Alive?

July 10, 2009

A few months ago, we were asked to review a request for proposal where the prospect wanted to replace their Centrex lines with VoIP/SIP Trunking. I didn't think much of it until I realized that none of our SIP Trunking call center team knew what Centrex was. We had discussed "hosted" solutions, as that is part of Broadvox's legacy, and one may even consider it a competitive offering to our SIP Trunking products. However, the term, Centrex, had never been used and they did not know who supplied Centrex services.

Mirepoix, Classic...Next Generation, Priceless

July 8, 2009

The Fourth of July is a grilling weekend and mine was no exception. I fixed smoked chicken breasts, St. Louis Style barbeque ribs, bacon wrapped scallops and glazed shrimp. It was a feast for the eyes and soul. Thus far I have not shared any of the grilling recipes because, items such as the chicken and ribs begin by being marinated for 24 hours, the chicken in a brine of salt and lemon juice, the ribs rubbed with barbeque seasonings.

Whoops...

July 6, 2009

Wi-Fi, Mi-FI and Broadband Access

July 1, 2009

Wi-Fi, Mi-FI and Broadband Access

Before we continue our discussion of Personal Area Networks (PAN), I should note that Julius Genachowski was confirmed as the Chairman of the FCC last week. This wasn't a surprise but it was anxiously awaited. He will have a lot to do in a very short time.

Wi-FI, Mi-Fi and Michael Jackson

June 29, 2009

As usual, the weekend revolved around food but this one had a twist. I also entertained my grandsons. I promised to include their names so they could read this later in the week. So, here's to Jake and Stephen, 12 and 6, respectively, your names are now on the Internet.

Seven Hundred Thousand, Thirteen Million, Twenty-One Million, Two Hundred and Fifteen Million

June 26, 2009

Seven Hundred Thousand, Thirteen Million, Twenty-One Million, Two Hundred and Fifteen Million

Abracadabra...How a phone works is like magic and the general user does not care about the technology. Telephone penetration is the United States is between 95 and 96% and cell phone penetration is at 88.8%. Guess what...90% have no idea how the technology works.

Internal Training, External Success

June 24, 2009

Monday I identified a number of terms that are common to IP Communications. I suppose it would be useful to note that you should check out the Broadvox training area on the web. While we have interesting information now, we will be expanding the area over the next few weeks to include additional tutorials, case studies, videos and glossary. We want to make this effective for our personnel, partners, customers and prospects.

Moving Your Team from TDM to IP

June 22, 2009

As always, food was great this weekend. We had chicken fried steak, grilled spicy Asian chicken wings, parsley potatoes and another crown pork roast (fixed entirely different from the previous recipes) with a wonderful side of apples. I had planned to make a side dish using apples and plums but the plums were so sour that I made an Indian chutney out of them instead (next time Indian is on the menu, I'll be ready). I made an apple pie filling as the apple side dish.

The Right to Bear IP

June 19, 2009

While I have spent the week thinking about the direction of broadband for the US, I have also observed what is happening in other parts of the world. The growth of broadband and Internet access is indeed driving many socioeconomic activities. However, recent events in Iran now demonstrate their power to push political events. Whether real change is a result does not matter.

The Senate Hearings Have Begun

June 17, 2009

Monday I changed my position and now support tiered broadband pricing. There is enough existing or potential competition in urban areas to support this pricing model without dampening access to or the adoption rate of high-speed broadband. However, in a continuing revelation as to the simple nature of our politicians, I am putting forward a quote made during the Senate hearings for confirming Julius Genachowski.

Senator Kay Bailey Hutchinson.

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