David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

HP's March into Simplifying NFV

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am...

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Independence IT, The Multivendor Desktop-as-a-Service Company

The cloud is the answer – what was the question? That seems to be a common tech theme these days and for...

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Tech to Eliminate Fast Food Minimum Wage Workers

The Momentum Machines burger robot robot explainedAs cities around the country are passing laws to ensure minimum wages are increased to a...

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Advancing Texting for the Contact Center

Last week, we explored texting within the contact center realm.  As texting becomes more prevalent in the contact center, there will...

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GENBAND Perspectives 15 Live Blog #GBP15

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010.The live blog officially starts...

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Serve Powerful PBX Market in the Cloud via Wave-Tel

Wave-Tel's CTO and Business Development Director explain why offering an IP PBX in the cloud is so attractive to small businesses; therefore,...

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Sponsored Data Charging - Disrupting the Mobile Industry

By: Barbara Sampson, Senior Marketing Manager, Alcatel-Lucent

New Service Provider Revenue Monetization Model

Just as LTE has evolved to be the predominant technology for mobile broadband providers -- generating an average data volume per user of 168% higher than 3G data – so must the traditional charging model change. One charging model growing in popularity is Sponsored Data Charging. 

Sponsored Data Charging enables mobile subscribers to view, stream, and benefit from sponsored content and use applications over the mobile service provider’s network without that data usage coming out of their monthly plan. The data charges that a subscriber would pay for the sponsored content are paid instead by the third-party provider owning the content. Even more importantly, a subscriber can test out certain sponsored applications and features for a short time to determine whether to subscribe, without impacting monthly data-plan limits.

Not only is Sponsored Data Charging built for massive broadband usage from all kinds of connected devices, it also can support emerging technologies such as VoLTE and NFV. Key target industries include advertising, retail, media, entertainment, healthcare, and financial services.

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Support: It Takes a Village

January 21, 2014

Long gone are the days of simply selling a product and moving on to the next customer. Today’s competitive telecom environment (all business environments, actually) calls for providing consistent, high-level customer service and support throughout the product lifecycle. It follows, then, that support is no longer the exclusive job of the Customer Service and IT Support departments; taking care of the customer’s issues is now part of everybody’s job description.

In 1996, Hilary Rodham Clinton published her book, “It Takes a Village (and Other Lessons Children Teach Us).” In it, she focuses on the impact people outside the immediate family have on a child’s life, for better or worse, and advocates for a society that meets all of a child’s needs.

Net Neutrality Takes it on the Chin

January 20, 2014

This week, the U.S. Court of Appeals for the District of Columbia Circuit struck down the rules established by the FCC to preserve the concept of an “open” Internet. The appeals court essentially supported the position of the network and Internet service providers that they should be able to manage and operate their networks without interference by the FCC. While logically that makes sense, it creates an environment where the consumer may face higher cost, poor service and even a continued loss of privacy.

Kick Off 2014 Successfully

January 14, 2014

Every year since the early nineties, I have had the opportunity to participate in a meeting where we positioned our sales teams to sell products. It is a very important event because it provides the management team of the company an opportunity to communicate strategy, priorities and new product information to sales. It is also a time to augment existing sales skills and team camaraderie. It is an exciting and very important meeting and event.

The Immediate and Foreseeable Future

January 10, 2014

The Consumer Electronics Show is a huge gathering of vendors hawking all manner of products, from small electronic connectors to large SUVs. This was my third such visit and, when it comes to new technology announcements, perhaps the least rewarding. However, there were a few things that caught my attention.

First, wireless and mobility is in. From the connected car, home, extended batteries and all manner of handheld devices, it is clear that the demand to access anything from anywhere at any time using any device is being met.

Telecom and IP get the Future Right

January 8, 2014

Over the weekend, I saw a program that compared the marvels of technology from the film “Back to the Future II” with what has actually come to pass. The film, released in 1989, looked at what we could expect 25 five years out, or in 2015, through the eyes of its hero, Marty McFly. Well, we are nearly there and in position to take inventory of the forecast and what was actually delivered.

  1. Hoverboards – Not surprising that this did not come about since the cost of such a board would have prevented widespread adoption, and the concept was really a play on the lead character’s prowess with skateboards.
  2. Flying Cars – They have been projected for years and, other than prototypes and some special applications, have not been commercialized.
  3. Dehydrated Pizza – The concept was that a pizza would be about four inches in diameter and placed into a special oven. The oven would, within seconds, cook the pizza delivering it at 12 inches and hot.
  4. 3D Movies – They got this partially right.

Thomas Wheeler takes the helm at FCC

November 15, 2013

On November 5th Tom Wheeler became the new Chairman of the FCC. He comes into the office having served as president of the National Cable Television Association (NCTA) from 1979 to 1984 and as CEO of mobile carrier trade group CTIA from 1992 to 2004. Additionally, he functioned as CEO of several tech startups. Now one would think that such a background would have provided him political support from a wide range of people, however, precisely because of his background people have questioned his appointment.

A Rolling Sound Gathers MOSs

November 6, 2013

Twice this week, I encountered questions about MOS (Mean Opinion Score). The first was regarding how ANPI collected MOS data to manage our nationwide IP network; the second was regarding whether this information was distributed widely throughout our customer base and channels. First, we use the EXFO Brix System to generate MOSs and, second, we only make such data available to large accounts that have an interest in the data. Perhaps now would be a good time to explain what MOS is.

Over the Top is Coming of Age

October 30, 2013

For some time, I have pointed out that broadband has improved enough over the last few years in both speed and quality to support over the top (OTT) applications and services. While true, there has still been a fair amount of hesitancy to apply this reasoning or conclusion to real-time applications. Therefore, many carriers have refused to provide hosted communications unless it has been a managed service, meaning that the carrier not only provides the cloud application but they are also responsible for the broadband and on-premise router. Others have taken this a step further and developed “fully managed” services, which also include LAN management and the installation of the phones.

US Debt Discussions Impact the Global Web Divide

October 11, 2013

The discussions concerning the US debt limit run from serious to humorous, but most Americans (63 percent, according to a Wall Street Journal poll) believe it to be “a real and serious problem.”.And that is a good thing, because when the US allows its credit worthiness to become suspect, it affects both short and long term interest rates. This makes it more difficult for businesses – particularly small businesses – to secure loans, and it also increases loan costs for consumers. However, there are international ramifications, as well.

If, as expected, politicians continue to use the debt limit to achieve political objectives, then interest rates will rise and the value of dollar will increase.

It's Showtime!

October 8, 2013

In addition to opening the month with a very successful product launch (ANPI VIP) and the introduction of the new ANPI Chief Sales Officer (Mike Cromwell) during Cloud Partners, I also attended NTCA 2013 Fall Conference, COMPTEL Plus Fall Convention and Expo and Search Marketing Expo East.

Each of these meetings offers a different experience. NTCA provides the rural telecommunications community the opportunity to learn about the changing regulatory environment, get updates on new technologies, share various experiences in the deployment of new services and network infrastructures, and develop new professional and personnel relationships. Dave Lewis, ANPI CEO, participated in an industry panel the last day of the conference.

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