It is important to note that SIP Trunks have evolved from just providing cheaper more reliable VoIP calling. Of course, there is nothing wrong with cheaper business quality phone service. However, our industry spends so much time reminding people about...
The answer to this question continues to evolve and is influenced by one’s understanding of either telecommunications or packet switching. I like to begin first with the definition of SIP or Session Initiation Protocol. The session is not just about...
Last week the NTCA The Rural Broadband Association had their annual Legislature and Policy meeting in Washington, D.C. For me it represented an opportunity to participate in a process that is cloaked in secrecy and looked upon with disdain. I...
This week I represented ANPI at IP Possibilities 2013 in Minneapolis. The event is produced by NTCA – The Rural Broadband Association that represents nearly 900 independent, community based telecommunications companies. IP Possibilities had nearly 500 attendees with 67 exhibitors....
Email marketing offers the highest return on investment (ROI) of any form of digital or interactive marketing tools. Currently, it is nearly 40:1 or for every dollar invested an average return is $40. Knowing email marketing has a high ROI...
Earlier this week while preparing to discuss Digital Marketing with some prospects, I came upon an interesting article extolling the value of using email to market products. I was somewhat surprised to see a very solid return on investment (ROI)...
When Cisco Systems purchased Tandberg, it signaled the beginning of a converged solution for video. One that combined video, voice and IP technologies into something that continued to move towards the promise of true video collaboration. Normally, this blog addresses...
In what has always been forecasted to become a horse race, Infonetics announced that, according to their research, enterprise customers in 2015 will purchase more SIP Trunks than legacy T1 lines. Specifically, after receiving responses from 300 business with at...
This week while attending RICA/RTG Spring Forum for wireless service providers, I learned one new method for measuring customer satisfaction and potential success/growth of a company and a new word. The context was during a series of presentations addressing the...
In a clear demonstration of the priority the FCC places on addressing rural call completion issues, Tuesday it was announced that Level 3 agreed to make a voluntary contribution of $975,000 after an investigation into its rural call completion practices....
Tomorrow, three others and I are offering ideas for ILECs and service providers to engage in new business models during a morning session at COMPTEL. If you are attending, we are in Pinion 2 beginning at 10:15. During this session,...
Two weeks ago the IP community was shocked to read that the new CEO of Yahoo, Marissa Mayer, announced the desire to eliminate remote or telecommuting workers. Her specific rational for this was “…communication and collaboration will be important, so...
Normally, my blogs do not address ANPI specifically. However, last week was somewhat momentous. We announced the release of our retail SIP Trunking products and the establishment of our new group of channel managers. The ANPI SIP Trunk is available...
Five nines or 99.999% has always been an overused and not understood standard for discussing availability. At best the use of 99.999% is often inaccurate, misleading or not applicable but let’s be clear. A network, such as the ANPI private...
Monday was President’s Day and many, including ANPI, celebrated the holiday. And although, I was actually working, I decided to delay the blog since many of you would miss it. Therefore, this is the first blog of the week. For...
Yesterday, I did something I rarely do. I forgot to write the blog and for that I apologize. As ANPI approaches the launch of its first major new product for SMBs and enterprises, I got tied up in meetings and,...
Last week I attended and spoke at IT Expo in Miami. This week I am attending my first national rural telecom event, Rural Telecom Industry Meeting and Expo (RTIME). What distinguishes this event is focus on the issues of rural...
These were the three subjects that I discussed while at IT Expo in Miami to fairly well attended sessions. We shared our new ANPI logo for the first time as well and received great accolades. It has been a very...
Last week I was in San Antonio attending the 2013 Wireless Symposium and WiExpo. In addition to ANPI having a booth for carriers to discuss our product offering, I also participated on a panel addressing mobile video. Since ANPI is...
Although it is common to look back on the previous year for highs and lows, I decided to look forward to the top 10 things to monitor in 2013. The order is not of any particular importance but the ten...
Generally speaking, I haven’t followed the growth of wireless as it relates to 4G and/or LTE. Usually, I look at the total number of wireless subscribers either globally, 6.4 billion, or by region, North America with 320 million cellular connections....
ANPI is based in Springfield, Illinois where the Lincoln Presidential Library is located. I haven’t had time to visit the library as yet, but I did watch the recently released film, Lincoln. Without a doubt, Abraham Lincoln deserves the recognition...
With only 12% of SMBs believing that they are getting the most out of their use of social media, I thought it useful to present some best practices and alternative social websites during this blog. While this blog considers service...
Personal Computers or PCs remain the primary workhorse for the business employee. However, the landscape is rapidly changing. While Apple MacBooks are making inroads as an alternative to Microsoft Windows, it is relatively speaking insignificant. Windows continues to dominate the...
I, along with several of my ANPI colleagues, spent the beginning of this week at the BroadSoft Connections 2012 in Phoenix. The subtitle/theme of the event was “Unleash the Possibilities”. Like so many things technological, it is highly unlikely that...