The recent status report issued by the FCC this month is chalk full of statistics with little narrative but one can draw quite a few conclusions from the data. The easy conclusions are a) wireline connections continue to drop, b)...
This week the telecom new sites and bloggers have been abuzz with comments and insights regarding the Google announcement of "free" phone service for Gmail users. For those that have been on another planet this week, Google's new product...
Yesterday a most unusual thing happened. A customer complained by sending an email to our CEO. Most companies expect to see emails or phone calls to upper management regarding service or billing issues regularly. However, in the case of...
One of the simplest things to make is a grilled cheese sandwich. Yet, many of you wait until you go to a Mexican restaurant to have a quesadilla, a grilled cheese sandwich. The only difference is the use of...
The three-hour SIP Trunking session at VoiceCon drew over three hundred participants. That is SIPnormous. It demonstrates the growing interest in SIP by enterprises as they begin to supplement their intranet VoIP implementations with extranet SIP. While Broadvox was...
The Google Voice and Gizmo partnership bears watching. By signing up with both companies and performing a few software downloads and such, you are on your way to making free calls. It is unclear if the service is global...
The Fourth of July is a grilling weekend and mine was no exception. I fixed smoked chicken breasts, St. Louis Style barbeque ribs, bacon wrapped scallops and glazed shrimp. It was a feast for the eyes and soul. Thus...
In my short time at Broadvox, I have seen more requests for discounts than at any other business that I have worked. One reason is the number of orders we take in each day, the other is a lack...