Last week BroadSoft released a study updating interest in Unified Communications (UC). The study claims to include some SMBs but does not indicate the percentage. This is important when discussing UC because the value proposition differs greatly between single location...
There has been a growing pool of people discussing the end of the desk phone. Well I am not one of them. The desk phone continues to have its benefits. It is inexpensive, easy to install and manage, has a...
Earlier this week both at home and at the office we did a series of “But Wait! There’s More!” jokes. And today as I considered a subject for my blog I ran across a blog by Dan Jacobson using the...
Understanding SIP is paramount to VARs or IT shops delivering VoIP in any fashion. The point was made very clear to meet a few weeks ago that SIP is the protocol of choice in nearly every implementation or delivery of...