SMBs

SIP Edges Out T1

In what has always been forecasted to become a horse race, Infonetics announced that, according to their research, enterprise customers in 2015 will purchase more SIP Trunks than legacy T1 lines. Specifically, after receiving responses from 300 business with at...

All IP, All the Time, Oracle?

Yesterday, I did something I rarely do. I forgot to write the blog and for that I apologize. As ANPI approaches the launch of its first major new product for SMBs and enterprises, I got tied up in meetings and,...

Social Media Best Practices for Small Businesses

With only 12% of SMBs believing that they are getting the most out of their use of social media, I thought it useful to present some best practices and alternative social websites during this blog. While this blog considers service...

Small Businesses and Social Media

Normally, I combine small and medium size businesses into the common category of SMBs. However, today, I want to primarily address small business and social media opportunities and considerations. Over the last couple of months several articles and studies have...

The Cost Benefits of SIP

This Thursday I will participate in a panel discussion titled “The Conversion from TDM to SIP: Evaluating the Benefits of SIP Trunking” at 3:00 PM during IT EXPO in Austin. Having covered this subject for sometime, I decided to preview...

Virtualization Technology Adoption

It has long been accepted that SMBs have adopted virtualization technologies or cloud computing at a faster rate than enterprises. It is for that reason that most hosted communications companies focus on SMBs as their target customer base. A recent...

Quantifying Unified Communications

A few months ago I mentioned a study by Microsoft that identified travel savings as the greatest benefit for evolving to Unified Communications. While I agreed with the most of the study, it was done from the view point of...

Lump Crab and Data

Lump Crab and Data The weekend began with some great apple smoked ribs, fettuccini with chicken and a creamy Dijon mustard sauce and finally Indian food (goat curry, lamb curry, vegetable curry, rice pilaf, and naan). Everything was very good....

Teaching Old Dogs New Tricks

Consider that years ago attempting to market to SMBs was a very expensive proposition. The number of SMBs is in the millions and traditional mass marketing cost is in the hundreds of thousands to millions of dollars. With the advent...

SMBs and Unified Communications

With the pending merger of Cypress Communications and Broadvox, I am expanding by research efforts into understanding and implementing Unified Communications (UC) solutions. While Cypress has the stronger UC solution for enterprises, both Cypress and Broadvox with C3 IP...

Making Lemonade or M&A

For the months it took to reach a definitive agreement to merge between Broadvox and Cypress Communications, those of us in the know knew that silence was important. When one my direct reports figured out we were performing due...

SEO, SEM, Social Media sells IP

It has been at least a year since I discussed the need to expand your marketing efforts to include more on line elements. Most of the Broadvox VARs are SMBs and have few, if any, resources to expand their...

Defeat the Power FUD

Selling SIP Trunking to SMBs and Enterprises involves three basic value propositions: · Transitioning to SIP will save you a lot of money. How much varies but for most businesses regardless of size, the savings will range from 30-70%....

Are Current Government Policies Hurting SMBs?

A recent cover story by CRN interviewed small IT related businesses regarding President Obama's 2009/2010 legislative activity/wins and the impact on their business. While I am sure the story was not attempting to accurately poll IT related SMBs, it...

Chili Crab, Pepper Crab, the Heat is On

Chili Crab, Pepper Crab, the Heat is On On Friday, I blogged that I would share with you one of my favorite recipes. Well, guess what. You are going to get two of them today. Although, my wife insists...

An Improved Strategy for US Broadband

We are down to the final leg of the three-legged stool, speed. Most studies examining broadband use a speed of 200kbps as the minimum measure. However, in 2008 the FCC finally realized that 200kbps was insufficient to support the...

Integrating Wireless with IP Communications to Increase Revenues

Often times I am asked to provide advice to our partners on how they can increase their sales. In addition to the basic blocking and tackling that must be done to develop a sales force and educate our prospects,...

Beating FUD with MOS

My interest in the Mean Opinion Score (MOS) increased when a Verizon spokes person in 2008 stated that their VoIP product was not as good as their TDM or traditional voice product. The comment came as result of questioning...

From Brussels to Orlando

The grandkids came over on Sunday for dinner which is always a happy occasion. It does present a small problem in that I need to make something that can feed a group or family style. It also presents a...

Broadband Expansion Economic Impact

The initial focus of this series explained that most of the allocated telecom stimulus money has not been awarded and only a small fraction of it spent. The next consideration is what will the impact be on our IP...

SIP Trunking Cost Savings Updated

In December of 2008 I blogged about the cost savings associated with SIP Trunking. The primary reason was that I had just read a column that questioned whether transitioning to VoIP/SIP Trunking could save a business 70%. It was...

An all IP Future?

Is there really a question about the future of telecommunications? Over the last thirty years, I have participated in the development of the Intelligent Network Architecture that brought us Service Control Points and out of band signaling (SS7), Cellular...

Byrd's Eye View

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