unified communications tag
25 result(s) displayed for unified communications (1 - 25 of 103):
Measuring Your Business' Growth Potential
This week while attending RICA/RTG Spring Forum for wireless service providers, I learned one new method for measuring customer satisfaction and potential success/growth of a company and a new word. The context was during a series of presentations addressing the...
Telecommuting is Innate to the IP Community
Two weeks ago the IP community was shocked to read that the new CEO of Yahoo, Marissa Mayer, announced the desire to eliminate remote or telecommuting workers. Her specific rational for this was “…communication and collaboration will be important, so...
BroadSoft UC White Paper
Last week BroadSoft released a study updating interest in Unified Communications (UC). The study claims to include some SMBs but does not indicate the percentage. This is important when discussing UC because the value proposition differs greatly between single location...
WebRTC, Unified Communications and VoIP Quality
These were the three subjects that I discussed while at IT Expo in Miami to fairly well attended sessions. We shared our new ANPI logo for the first time as well and received great accolades. It has been a very...
PBX Market Dynamics in 3Q12
With all of the talk of cloud computing and hosted communications, it is easy to forget that there remains a fairly strong market for physical PBXs. Of course, the traditional TDM based PBX market is falling, but the Hybrid (TDM/IP...
Where is that Cloud Going?
Earlier this week I discussed how client server computing could be viewed as Cloud 1.0 in the late 1980s and early 1990s. While knowing history is good, where is cloud computing is today? A study released in June by North...
Anywhere, Anytime, Anyway, Now
I, along with several of my ANPI colleagues, spent the beginning of this week at the BroadSoft Connections 2012 in Phoenix. The subtitle/theme of the event was “Unleash the Possibilities”. Like so many things technological, it is highly unlikely that...
The ILECs and NTCA 2012
In joining ANPI, I have been reintroduced to the concerns of the smaller independent telephone companies. Although, these companies are labeled as “incumbents”, they are relatively unknown outside of their local areas. Two things are worth noting: these ILECs or...
Red, White and SIP
I took a few days off last week which led to me cooking more than usual. I won’t go into everything I fixed but I have to extol the virtue of slow cooked Italian gravy. There are an abundance of...
SIP and VoIP
The SIP School recently released their SIP Survey 2012 which summarizes the opinions and experiences of more than 400 industry professionals. It is an excellent update on the growth and importance of SIP Trunks to service providers as a revenue...
SIP Trunking and Guacamole Redux
I wasn’t sure there would be a recipe of the week since I spent the weekend in Houston at a wedding. The wedding was for Malachi Threadgill who wrote a couple of my blogs on search engine optimization (SEO) and...
You're Fired
That’s right! “We regret to inform you that your position with the company has been eliminated. Please pack your belongings and leave the building immediately.” Okay, I exaggerate, the actual message was “I would like to take this opportunity to...
Have a COW, Man!
This is my favorite time of year in Dallas with the fall second. The reason is simple. Sunny weather and we can be outside to enjoy it. Summer in Texas can be brutal with 100 degree days quite common. Anyway,...
Triple Digit Growth
SIP Trunking service revenue jumped 128% globally in 2011 according to Infonetics. Businesses want to embrace VoIP but they want the business ready features and applications associated with SIP. In the survey conducted by Infonetics businesses cited flexibility, centralization of...
Cheeky and Cool
The menu for the weekend was greatly influenced by my decision to make an updated version of pasta carbonara. Therefore, I could be less creative in cooking or so I thought. Friday’s dinner was coconut shrimp and panko crusted shrimp...
Paradiddle, RIM Shot, Cymbal Crash, Done
It wasn’t going to be easy to get millions of CrackBerry users to eat their fruits and vegetables, but Apple has succeeded. Not only has the Apple iPhone successfully dominated RIM’s BlackBerry in the U.S., they are now winning on...
Conversation is Important
Channel Partners began this week in Las Vegas and Broadvox and many of our partner Program members are present. We find the conference educational and a chance for us to gather and discuss opportunities to improve and expand our businesses....
Invest in Yourself, Enjoy the Returns
In an industry where acronyms and obscure terms are prevalent and created every day, Unified Communications is just the latest in a long line of telecommunication solutions that VARs, agents and integrators need to adopt. Consequently, the requirement to recreate...
It's 2:00 A.M. in the Morning
With 311 million people in America, I wondered how many of them set their alarms to wake up at 2:00 a.m. to set their clocks forward an hour. I’d tell you the number but I could not find a study...
Hosting Services
Hosting services primary difference from cloud computing is that the hosted service provider is expected to provide servers for applications requested by the client or user. Therefore, a hosted environment can involve both the service provider and the client needing...
Hot, Hot, Hot
I was definitely inspired to cook this weekend. Friday, Gay, my wife asked for chicken fried steak which I made along with chicken fried chicken. Saturday, began with shrimp omelettes for breakfast with meatloaf for dinner. Given that my first...
Mobile UC More than FMC
Fixed Mobile Convergence (FMC) once synonymous with mobile UC is now defined as merely a capability that most UC platforms deliver. The ability to transfer a call from a desk top device to a mobile device is not mobile UC....
Cloud Privacy, An Unreasonable Expectation?
Cloud Privacy, An Unreasonable Expectation? This morning it was announced that Google and other companies bypassed the privacy settings of iPhone users and computers using Apple’s Safari browser. After the discovery, Google, who has been reprimanded both here and abroad...
Where No Man Has Gone Before
NASA announced this week that it was shutting down its last mainframe which generated a few memories. The first mainframe computer that I ever worked with was an IBM 360. Granted, I was not allowed to touch it, but after...
There Can Be Only One
At first I thought cooking this weekend would be light. We ate out Friday and I was looking forward to having lunch at one of my favorite restaurants on Saturday. However, that all changed when I decided to make Pretzel...
