About IntelePeer

 IntelePeer, www.IntelePeer.com, a leader in hosted on-demand rich media communications, enables carriers, businesses and software vendors to easily deliver voice and multimedia capabilities to any phone or network-connected device - without incurring up-front capital costs. Through our innovative, communications-as-a-service (CaaS) platform, IntelePeer AppworX™, our SuperRegistry™ and our extensive peering grid, we provide our customers with the platform to offer high-quality interactive voice, video, SMS, data and other rich-media services while providing significant cost savings for their telecommunication expenditures.

Through intuitive APIs, Web Services, and brandable widgets and applets, IntelePeer removes the complexity of telecom and opens network functions to mainstream developers who are creating voice-Web "mashups" and communications-enabled business processes embedded into enterprise, webcasting, social networking, entertainment and e-commerce applications.

Business professionals who use customer relationship management (CRM) software and common desktop applications such as calendaring and contact management also rely on us for instant access to bridge-to-services, voice blast, video blast, text-to-speech, conferencing and other features that enable communications-enhanced business processes that drive efficiency and deliver cost savings.

Based in San Mateo, Calif., we operate our own carrier-grade network carrying more than 6 billion minutes, with worldwide coverage delivered through an IP and TDM peering grid with over 50 leading service provider peering partners. IntelePeer is privately held and is backed by venture capital firms VantagePoint Venture Partners, Kennet Venture Partners, NorthCap Partners and EDF Ventures.

Contributors

EdMargulies.jpg Edwin Margulies
Chief Operating Officer
Face It, Inc.

Edwin Margulies is a business strategist, architect, inventor, and usability expert. His leadership skills have benefited various companies, the majority prepped for merger, acquisition or IPO. These include Dialogic (aka Eicon Networks, nee Intel), CMP Media, and Telephony@Work (acquired by Oracle). Margulies also founded Sterling Audits, a research firm specializing in service automation usability.

A 29-year industry veteran, he has designed hundreds of automation systems and contact centers for both network and enterprise deployments. He architected the Contact Center Anywhere-based global ACD for Oracle's internal use. That system uses 10 interconnected data centers worldwide.

Margulies is also a prolific technical author, with 17 books published. These cover network architecture, speech processing, service automation, usability, and computer telephony. Titles include: "Understanding the Voice Enabled Internet" and "Client Server Computer Telephony."

Margulies is also an inventor with numerous patents awarded including a landmark invention for ANI conversion and routing, assigned to Dialogic. Other patents covering for multimedia contact center architecture and resilient network architecture were awarded recently and assigned to Oracle.

 


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