Smart Phone tag

Tom Keating: Just a test comment. welcome to the TMC blogs, Ed. <a href="http://blog.tmcnet.com/caas/2008/11/how_is_caas_different_from_traditional_hosted_services.html#comment-40410" title="full comment on: "How is CaaS different from traditional hosted services?"">read more
Matt Edic: CaaS connotes greater integration of available services and end-user control <a href="http://blog.tmcnet.com/caas/2008/11/how_is_caas_different_from_traditional_hosted_services.html#comment-40407" title="full comment on: "How is CaaS different from traditional hosted services?"">read more

Drill down on Smart Phone search:

2 result(s) displayed for Smart Phone (1 - 2 of 2):

Customer Service and the Social Media Imperative

What do Proctor & Gamble, IBM, and Wells Fargo have in common? These companies are consciously leveraging social media. For years, social media has been useful for one-to-one communications and self-promotion, but now the customer service implications are too important to ignore. Full Story

Posted on February 17, 2010 4:36 PM

New Years Resolution: Reinvent Your Customer Service

Some argue you cannot cut costs and keep customers happy at the same time. I say that's just a lazy attitude. Resolve to reinvent your customer service in the coming year. There's many ways to optimize your customer service operation to cut costs. You can also do many things to make customers happy. Some initiatives will do both at the same time. Here's a few examples to get you started. Full Story

Posted on December 18, 2009 12:01 PM