Call Center CRM News Blog TMC

Aspect Does Outbound

March 16, 2006

Aspect Software today announced�the general availability of� its Aspect Enterprise Campaign Manager 2.0, which is an outbound campaign strategy management and call optimization product.

In an era when even companies that do primarily outbound don't want to be known as companies that do outbound, it's nice to see continued innovation in this area. I have been busy compiling the "Outbound Technologies Roundup" for the upcoming April edition of Customer Interaction Solutions, and I was bowled overy by how many companies are still aggressively pursuing...and succeeding...by focusing on outbound technologies and services.

It's also a fallacy that the only growth in outbound is overseas...evidence from this year's Top 50 Teleservices Agencies Ranking proves that U.S. domestic outbound is alive and well.

To read about Aspect's release in detail, visit today's TMCnet article on the topic�or www.aspect.com.

TES




Related Tags: , , ,

Email Author Feedback

See this page in TechnoratiTechnoratibook mark Aspect Does Outbound in del.icio.usDel.icio.usAspect Does Outbound to Slashdot.comSlashdotSubmit Aspect Does Outbound to Digg.comDiggSubmit Aspect Does Outbound to BoingBoing.netBoingBoingBookmark Aspect Does Outbound in FurlFurlBookmark Aspect Does Outbound in SpurlSpurl

Listed below are links to sites that reference Aspect Does Outbound:

Trackback Pings

TrackBack URL for Aspect Does Outbound:
http://blog.tmcnet.com/mt3/t.fcgi/24239

Comments to Aspect Does Outbound


(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)