Aspect Software announced today that it has been positioned in the "leaders quadrant" in Gartner's Magic Quadrant devoted to "contact center infrastructure," (i.e., the meat and potatoes solutions that contact centers use to actually transact their business on a daily basis).

Aspect attained this much-sought-after position because, according to Gartner, “Leaders are high-viability vendors with broad profiles, significant market share, broad geographic coverage, a clear vision for how contact center needs will evolve and a proven track record for delivering contact center products.” 

Congratulations to Aspect. 

TES