Ergonomics For Call Center

| Contact Center/CRM Views and Analysis

Ergonomics For Call Center

Are you protecting your call center agents' backs? Sitting all day long can be hard on the back, and back problems are one of the most common causes of employees calling out sick.

Fellowes, in partnership with BackCare, a U.K.-based "charity for healthier backs," has launched Ergonomix, a nationwide (in the U.K.) month-long campaign aiming to help reduce the risk of RSI, back pain and other musculoskeletal disorders by raising awareness of workstation assessments and ergonomics in the workplace. To achieve this, the two organizations have set up a dedicated Web site, www.ergonomix.info, with detailed information on how companies can protect their workforces by conducting regular workstation assessments and providing ergonomic products.

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