Microsoft recently announced, somewhat informally, that it is changing the name of its software-as-a-service CRM solution from Dynamics CRM Live to Microsoft Dynamics CRM Online. The move, which is affecting the name only, is an attempt to avoid confusion between the SaaS CRM solution and Microsoft's other "Live" named solutions.

"Whereas the Live brand is focused on consumers and small businesses, the Online brand is fully aligned with our existing Dynamics CRM strategy of delivering outstanding solutions for small businesses, midsized companies and large enterprises," wrote Brad Wilson, general manager of Microsoft Dynamics CRM.

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