New Call Centers

| Contact Center/CRM Views and Analysis

New Call Centers

The growth of call centers, both U.S. domestic and international, is becoming hard to ignore. As consumer companies finally start to realize that the quality of customer service they provide is becoming the primary determinant factor in whether they keep or lose customers, these organizations are scrambling to build world-class facilities.

And it shows in the amount of recruitment taking place. TMC has launched a new feature, The New Call Center Update Forum, to keep track of the growth and expansion. You can find the table, which will be updated regularly, here:

If you know of any call center openings that don't appear here, e-mail me at and I will be sure to get them on the list.


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