Self-Regulation Is The Answer

| Contact Center/CRM Views and Analysis

Self-Regulation Is The Answer

The time has come (the Walrus said), for a little self-regulation. This is the message that the American Teleservices Association (ATA) is offering to any company that does outbound communications. The conventional wisdom is that if outbound organizations don't regulate themselves, the government will, and the results will be much stricter than guidelines crafted by the industry.

This is the message that will be shared at the annual ATA Washington Summit in late April, which is accepting registration now.

To find out how you can help with crafting the legislation (and not just responding to it, as the ATA says), visit the event's Web site.


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