Suing Telemarketers

| Contact Center/CRM Views and Analysis

Suing Telemarketers

The Red Tape Chronicles blog on MSNBC has an interesting piece about how online court forms have made it easy, cheap and quick for consumers to file lawsuits...and win settlements...against telemarketers violating elements of the Telephone Consumer Protection Act. One of the most common grievances is against companies that fail to stop calling consumers after being specifically requested to do so.

The full article is here:


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