An article in the Washington Post today repeats that old "common cold costs money to the workplace" mantra by stating that, "An estimated $40 billion each year, according to a 2003 economic analysis by the University of Michigan for both direct and indirect costs for medical treatment and lost work time. As the researchers noted, that's a higher economic burden than some more-serious conditions impose."
The common cold has been with the human race longer than fire and poking things with sticks. So why do we presume there is such a thing as a "cold-free" human race, and chalk up "lost work time" to it, as if there is such an attainable state as a cold-free workplace?
How can a thus-far unpreventable activity (suffering from a cold) built into the human race be "costing" us anything? How much do lavatory visits affect work place productivity? Breaking news: Bathroom breaks cost U.S. businesses $25 billion dollars per year! If we could cut them out, think how much more productive we'd be. And let's not even think about how much employee meal breaks cut out of a business' profits. And don't get me started on the need for sleep...
Doesn't much make sense, does it?
TES
airlines Avaya Business cable company call center call centers Canada Canadian Cisco contact center contact centers CRM customer service Customer service Do Not Call Employment Forrester home-based agents hosted solutions HR India Interactive Intelligence IP ITEXPO West IVR Microsoft nearshoring Nortel offshore outsourcing offshoring outsource social channel Social media social media speech rec staffing technology telemarketing teleservices telework
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- April 2008
- March 2008
- February 2008
- January 2008
- October 2007
- September 2007
- August 2007
- May 2007
- April 2007
- March 2007
- February 2007
- January 2007
- December 2006
- November 2006
- October 2006
- September 2006
- August 2006
- July 2006
- June 2006
- May 2006
- April 2006
- March 2006
- February 2006
- January 2006
- December 2005
- November 2005
- October 2005
- September 2005
- August 2005
- July 2005
- June 2005
- May 2005
- April 2005
- March 2005
- February 2005
Featured Videos