Canadians Buying Online Less Than Americans

| Contact Center/CRM Views and Analysis

Canadians Buying Online Less Than Americans

Here's an article from Canada's Globe & Mail about online buying behavior in Canada, which lags behind U.S. online purchasing. The article points out the "chicken and egg" conundrum that many Canadian retailers don't offer good online purchasing services because Canadians aren't buying. But of course...Canadians won't buy if services are not being offered.

One comment on the article posits that in the U.S., no tax is charged on most Internet purchases, which makes paying shipping costs more palatable, but that Canadians must pay both tax and shipping on online purchases.


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