Sneaky ISP Fees

| Contact Center/CRM Views and Analysis

Sneaky ISP Fees

Want something to make you slightly queasy this Wednesday morning? Here's an article on MSBNC detailing a sneaky surcharge switch many broadband providers tried to pull on their customers. Stuff like this really hammers home the importance of examining your telecom bills and understanding what all the surcharges are about. Thank your fellow hawk-eyed broadband users for exposing this travesty.

Read about what companies' "Departments of Creative Fees with Obtuse Names" regularly design for their customers.


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