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Inbound Regulation

February 7, 2006

We told you it was coming:

A proposed Oklahoma law that, if passed, will require any business doing inbound work with consumers in Oklahoma to make a live operator available if the customer zeroes out by pressing "O" or saying "operator". If the consumer cannot immediately zero out to an operator, that company is liable to fines.

The title of the bill is OK H.B. 2783, and we'll keep you updated as to its progress.


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