Brendan Read : The Readerboard
Brendan Read
TMC
| Contact Center/CRM Views and Analysis

Fog Computing is Booming and it Changes Everything in IoT

Name a market worth $18 billion in a few years with a 500% growth rate that almost no one knows about. If you...

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Apple Responds to Our iPhone X Wireless Charging Complaint in One Day

Boy that was fast - just yesterday we said Apple lagged behind Samsung in the wireless charging world. Samsung supports up to...

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Pictek Fast QI Wireless Charging Pad Review

When we received our iPhone X, we knew we had to try out the wireless charging feature of the new device. The...

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Facebook Fights Revenge Porn With Dumb Idea

Facebook is testing new technology that is designed to help victims of revenge porn acts. This new tool is currently being tested...

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Why Media Gateways Anymore?

This past summer, I wrote a few blogs relating to older technologies such as PSTN, SS7, Fax, etc.  At Dialogic, part of...

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Galaxy S8 Outdoes iPhone X in Freeze Test

The screen test below shows what happens when you put two of the top smartphones on the market - the Samsung Galaxy...

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We Were Right: Missing iPhone 8 Customers are Buying an iPhone X

We explained quite clearly that the difference in pricing between an iPhone 8 and iPhone X - especially when looked at from...

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Cell Phone Taxes

January 19, 2006

Busted By Parrot

January 17, 2006

Promotion At Toshiba

January 10, 2006

Promotion At Symon

January 9, 2006

Call Centers On Mars

January 3, 2006

Sometimes Google Misses

December 22, 2005

Hangover Cures Debunked

December 21, 2005

Knowlagent's CEO Speaks

December 20, 2005

As a follow up to Knowlagent's communication to me that everything in the company is fine, I received this e-mail today from Rusty Gordon, CEO of Knowlagent:

Tracey,

My name is Rusty Gordon and I am the CEO of Knowlagent. I just gave you a ring but couldn’t get an answer so I thought I would drop you a line. I know you have already received communication from Matt McConnell one of our founders concerning the rumor posted on your blog.

Connecticut's Credit Freeze Law

December 20, 2005

Knowlagent Is Fine, Thank You

December 19, 2005

In light of a rumor that blew through a couple of weeks ago regarding contact center solutions provider Knowlagent's health and well-being, I received this response from Matt McConnell, the company's chairman, who assures me the company is thriving.

Knowlagent is thriving, thank you. I invite you to come and visit our U.S. headquarters in Alpharetta, GA at your convenience. You have an open invitation. By the way, is it common for TMC to post rumors?  It was, no doubt, planted by our competitor to try to beat us in the market (who you can also visit when you come see us in Alpharetta, GA).

It seems only fair that you post my response.

Regards,

Matt McConnell, Chairman

Knowlagent

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