Call Center CRM News Blog TMC

RightNow's Gianforte Weighs In

September 12, 2005

I recently received an e-mail from RightNow Technologies, a provider of on-demand CRM solutions, with a weigh-in on the subject of the Oracle/Siebel Merger by RightNow CEO Greg Gianforte:

"Consolidation may well be the only way for the 'old guard' of enterprise software to grab market share since software purchasing clearly continues to shift to on-demand vendors. Siebel tried to make the transition to on demand, but were late to the party. These old guard application vendors including Siebel, Oracle and SAP have struggled with customer satisfaction and I don't see how this move will help solve this problem."


Related Tags: , , , ,

Listed below are links to sites that reference RightNow's Gianforte Weighs In:

Trackback Pings

TrackBack URL for RightNow's Gianforte Weighs In:

» what oracle should do with Siebel - Open Source it! from Recursive Site Management
Some of us have grown up with Siebel technology, from a market in the mid 90s where the concept didn't... [More]

Tracked on September 13, 2005 1:55 AM

Comments to RightNow's Gianforte Weighs In

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)