Brendan Read : The Readerboard
Brendan Read
TMC
| Contact Center/CRM Views and Analysis

Social network tag

Drill down on Social network search:

2 result(s) displayed for Social network (1 - 2 of 2):

Who Needs Telemarketers? Pay People To Tweet and Post Instead

Here's a budding new and potentially more profitable and much less costly option to those hated (and in turn heavily regulated) cold-call telemarketing callspaying people to pitch goodies from their social networks i.e. Facebook, Twitter, etc.

Another Social Networking Landmine: 'Kind' Reviews

My black journalist's heart loves contrarian stuff. And what is darker and more contrarian than this quite correct observation/report from Christopher Null's The Working Guy blog 'Why user reviews are worthless'. This is one more IED in the social networking field that could blow customer service/marketing/ strategies up in enterprises' faces. It joins firms using social networking (including reviews) to plump their products and diss their competitors.
Featured Events