Brendan Read : The Readerboard
Brendan Read
TMC
| Contact Center/CRM Views and Analysis

healthcare tag

Drill down on healthcare search:

2 result(s) displayed for healthcare (1 - 2 of 2):

Dismantling Obamacare Will Hurt Contact Center Employees, Businesses and The Economy

The new GOP-controlled House should take a second look at their promises to roll back the healthcare reforms initiated and pushed by U.S. President Barack Obama and passed by the last Congress. Why? Because such moves may end up hurting individuals, businesses (like contact centers) and the economy--contrary to these elected officials' claims that dismantling "Obamacare" will "help".

Triaging the Healthcare Debates

Is it in the employers' best financial interests to collectively pay huge sums for administration, back office, and overhead, including marketing, customer care, and billing/collections contact centers and their underlying technologies? Dollars shelled out by them and their employees that could have gone instead to keeping employees and families well and keeping their costs down?
Featured Events