Brendan Read : The Readerboard
Brendan Read
TMC
| Contact Center/CRM Views and Analysis

speech analytics tag

Drill down on speech analytics search:

2 result(s) displayed for speech analytics (1 - 2 of 2):

Three Must Attend/Participate Webinars

Here are three Webinars coming up over the next two weeks that promises to be in this league: in timely information, knowledge, and insight

SpeechTEK Notes...

Several notes from SpeechTEK, held earlier this week in New York City...The industry is waiting for 'G', as in 3G, to enable integrated voice/visual (web/video) solutions to mobile customers...Legislation/regulations are affecting offerings...Personalization, speech analytics, and call avoidance coming key...Concerns/questions about security of automated speech authentication
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