Call Center CRM News Blog TMC

Witness Systems' blog

September 29, 2006

Workforce optimization provider Witness Systems recently announced that principal global market consultants Oscar Alban and Bill Durr have begun authoring a blog about the global call center market. Oscar and Bill have recently returned from a tour of the Asia-Pacific region, and have outlined their experiences and observations on the blog, which can be viewed at www.improveeverything.com

Take a look to learn about what's happening in this region of the world that is becoming increasingly strategic to the call center market.

TES




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