I have a complaint. I dont mind that call centers user my caller id to direct me, but i wish I could give my profile my other numbers, but when I call the 800 number that is nationwide and get directed to people who can only help me based on my caller id it gets annoying. They can't transfer. Its pretty lame.
And they should know better. They are using Local Number Portability and help direct it as a solution, so why can't they accomodate it in their call center call routing.
Should be a no brainer.
Copyright 4g-wirelessevolution
And they should know better. They are using Local Number Portability and help direct it as a solution, so why can't they accomodate it in their call center call routing.
Should be a no brainer.
Tags: Call Center, LNP, Local Number Portability
- Related Entries
- 4Gee - What happened to Nortel? - Jun 22, 2009
- And I supposedly understand this Stuff - LNP - Jun 10, 2009
Copyright 4g-wirelessevolution
Technorati
Del.icio.us
Slashdot
Digg
twitter
