Carl Ford
ProfitBricks: Where InfiniBand Meets Cloud 2.0
In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has...
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Proactive Care Puts Operators One Step Ahead
By Thomas Fuerst, Senior Director, Multimedia Solutions MarketingAlcatel-Lucent
Monitoring and analyzing network data proactively saves operators time, money, and customers.
When a network service fails, it makes headlines, ticks off customers, and costs that network operator money. When a failure is headed off in advance, on the other hand, there might not be praise-laden headlines, but it's newsworthy nonetheless.
The traditional approach to customer care has typically been: a disgruntled customer calls customer service and complains of a service interruption or problem; the rep, learning of it for the first time, sends out a technician the next day, and eventually finds a resolution. Often, customers are left feeling put out, and the operator has spent significant time and money resolving the problem. Even worse is the customer who doesn’t call and just feels this is ‘typical’ of their network experience. That is a customer at risk of leaving.
Proactive care flips this dynamic on its head by using predictive analytics to identify potential outages or errors in the network and stop them before they occur. It consists of three main parts: one, constantly monitoring and measuring data on the network; two, real-time analysis of the data; and three, the most important, acting on that analysis to fix the problem.
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10 Lessons from Volleyball
I've played volleyball for over 25 years. I have traveled around the US to watch the pros live - both indoor...
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Emerging Threats Combats a Million Plus Pieces of New Malware a Week
There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...
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NFV-Based Software Telcos Need OSS/BSS Interoperability
One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...
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SysAid's Lifshitz: The Cloud Will Dominate ITSM Market
Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...
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Avaya Takes Networking Lead in SPB
At Interop Las Vegas 2013 Avaya was demonstrating their real-world Shortest Path Bridging (SPB) solutions and while interoperating with Spirent, HP and...
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July 27, 2010
Video Callers Unite!
I have been socializing with many friends on the topic of where we stand with video these days.
First of all, I think the Internet has proven itself to be capable of delivering quality video on demand. My wife watches Netflix on TV. The kids do Hulu: Everyone’s content.
I also have participated in Telepresence [...]
Speedtest Anecdotes in San Jose
July 13, 2010
Erik Linask on his VZW dongle with a Cradlepoint and I with my Sprint EVO are supporting the briefings today in San Jose.
So we used the Speakeasy Speedtest to see how we are doing
I am doing better consistently, but I am not blowing him away hes 2M down 400K up and I am 3.1M down and just shy of 1M up . We are close to MAE West and I am wondering if the NAP is hitting a limit on the far end sites.
I will do a Traceroute later.
Stay Tuned
So we used the Speakeasy Speedtest to see how we are doing
I am doing better consistently, but I am not blowing him away hes 2M down 400K up and I am 3.1M down and just shy of 1M up . We are close to MAE West and I am wondering if the NAP is hitting a limit on the far end sites.
I will do a Traceroute later.
Stay Tuned
Tags: Cradle Point, Speakeasy, Sprint EVO, Verizon Wireless
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The Opportunity Gap: New Spectrum Same Problem
June 28, 2010
The Wireless world is expanding in traffic and spectrum now that President Obama is looking to open up spectrum.
Regardless of what the policy is from the White House the need for data services on mobile solutions is expanding and the need to support these solutions is requiring the carriers to become more efficient.
The use of multicore systems is part of the mainstay of development by the silicon companies that are at the heart of the 4G evolution. These systems can impact the can increase the ability to deliver new services which can be used to increase the average revenue per unit.
If you are specifying the future here is where you should start.
What Attendees will learn:
Join Wind River for an informative session on the role network acceleration solutions play in increasing the overall intelligence in the network. In this web seminar we'll discuss the advancements in embedded software for multi-core technologies and how it is enabling network elements to make intelligent packet processing decisions related to traffic management, security, and content handling.
Who should attend:
• Network equipment providers
• Telecom equipment manufacturers
• Service providers
• Commercial off-the-shelf (COTS) board vendors Speakers:
Mark Guinther
Product Line Manager Wind River
Regardless of what the policy is from the White House the need for data services on mobile solutions is expanding and the need to support these solutions is requiring the carriers to become more efficient.
The use of multicore systems is part of the mainstay of development by the silicon companies that are at the heart of the 4G evolution. These systems can impact the can increase the ability to deliver new services which can be used to increase the average revenue per unit.
If you are specifying the future here is where you should start.
What Attendees will learn:
Join Wind River for an informative session on the role network acceleration solutions play in increasing the overall intelligence in the network. In this web seminar we'll discuss the advancements in embedded software for multi-core technologies and how it is enabling network elements to make intelligent packet processing decisions related to traffic management, security, and content handling.
Who should attend:
• Network equipment providers
• Telecom equipment manufacturers
• Service providers
• Commercial off-the-shelf (COTS) board vendors Speakers:
Mark Guinther
Product Line Manager Wind River
Mark Guinther is a Product Line Manager for Networking Technologies at Wind River. He has over twenty years of experience in the data/ voice/wireless networking industry including management positions at Alcatel and FORE Systems.
4G is in the Stars: Satelite to Terresterial
June 11, 2010As LTE networks begin the testing phase, one mobile phone competitor, SkyTerra Communication, is planning to build a nationwide wholesale mobile network using a combination of Mobile Satellite Service (MSS) and an ATC (ancillary terrestrial component) network to deliver 4G mobile capability.
I plan to bring in three industry visionaries to discuss this bold and very interesting strategy. The discussion, in the form of an audiocast, will take place on June 15th at 11:00 a.m.
Not the Usual Suspects: The Road Block Ahead Audiocast
May 10, 2010
Audiocast: Come join the Conference Call
The Roadblock Ahead: FCC vs. Comcast What's Next.
May 25, 2010 From 12:00 PM - 1:00 PM EDT
powered by
Abstract: As the US looks to redefine its National Broadband Policy the FCC finds itself be questioned about its authority. Access and Over the Top services are both desired in the future
markets, but the role of the FCC is now in question.
- Does the FCC have jurisdiction to manage the interaction between access and applications?
- How much of the old rules can be applied when the model is no longer based on carrier interaction but theinternetworking that goes beyond the distance the of a single provider?
- What concerns do applications and services like peer to Peer have about the control by access providers?
- Should the rules be the same regardless of wireline and wireless?
To Participate email me. Carl Ford cford@4gwe.com
Glenn S. Richards Partner Pillsbury Winthrop Shaw Pittman
Glenn is a partner in Pillsbury Winthrop Shaw Pittman's communications group. He represents VoIP providers, wireline and wireless communications carriers, satellite companies, equipment manufacturers and large users of telecommunications services in transactional and litigation matters, and in regulatory matters before the FCC, state public utility commissions and international regulatory agencies.
Glenn has been active with the Voice on the Net Coalition since its inception, serving as primary outside counsel from 1997-2006 and Executive Director since September 2009.
He has also served as a member of US delegations for International Telecommunication Union radio conferences, including the 1995 and 1997 World Radiocommunication Conferences, and CITEL conferences in 1992 and 1995. He has also served on the North American Numbering Council.
Hank Hultquist - Vice President, Federal Regulatory, AT&T
Hank joined AT&T (then SBC) in 2004. He represents AT&T at the Federal Communications Commission (FCC) on a number of issues including broadband and Internet policy, video and media policy, intercarrier compensation, and universal service.
The Roadblock Ahead: FCC vs. Comcast What's Next.
May 25, 2010 From 12:00 PM - 1:00 PM EDT
powered by
Abstract: As the US looks to redefine its National Broadband Policy the FCC finds itself be questioned about its authority. Access and Over the Top services are both desired in the future
markets, but the role of the FCC is now in question.
- Does the FCC have jurisdiction to manage the interaction between access and applications?
- How much of the old rules can be applied when the model is no longer based on carrier interaction but theinternetworking that goes beyond the distance the of a single provider?
- What concerns do applications and services like peer to Peer have about the control by access providers?
- Should the rules be the same regardless of wireline and wireless?
To Participate email me. Carl Ford cford@4gwe.com
Glenn S. Richards Partner Pillsbury Winthrop Shaw Pittman
Glenn is a partner in Pillsbury Winthrop Shaw Pittman's communications group. He represents VoIP providers, wireline and wireless communications carriers, satellite companies, equipment manufacturers and large users of telecommunications services in transactional and litigation matters, and in regulatory matters before the FCC, state public utility commissions and international regulatory agencies.
Glenn has been active with the Voice on the Net Coalition since its inception, serving as primary outside counsel from 1997-2006 and Executive Director since September 2009.
He has also served as a member of US delegations for International Telecommunication Union radio conferences, including the 1995 and 1997 World Radiocommunication Conferences, and CITEL conferences in 1992 and 1995. He has also served on the North American Numbering Council.
Hank Hultquist - Vice President, Federal Regulatory, AT&T
Hank joined AT&T (then SBC) in 2004. He represents AT&T at the Federal Communications Commission (FCC) on a number of issues including broadband and Internet policy, video and media policy, intercarrier compensation, and universal service.
Giving Voice to 4G the Carriers Choice
March 11, 2010
Free Webinar
The announcements of One Voice late last year, has been renamed and Voice over LTE [VoLTE]. The GSMA with the help of other organizations are facilitating the advancement of the standard implementation.
VoLTE has rapidly become the primary strategy for most mobile operators for deliverying packetized voice. I recommend you come to the [...]
Is Skype Mobile the Exception or the Rule?
March 10, 2010
Verizon Wireless and Skype provided a model for the VoIP provider to meet the wireless operator, but the model is probably not how must carriers will meet.
Next week we are running a webinar about Voice over LTE [VoLTE] which is an interoperabilty standard that the carriers are looking to deploy complying with the 3GPP architecture.
While other proposals have been out there, the VoLTE group represents the scale and overall perspective of the GSMA carrier membership.
It's a SIP based solution using the IMS standard, so in the end it may be that only the larger operators are going to interconnect. However it may be that because of this common platform new services will be available to third parties.
These are the questions that I am looking to get answers to when I attend the webinar March 18th and 11 EDT.
To join us sign up here.
Next week we are running a webinar about Voice over LTE [VoLTE] which is an interoperabilty standard that the carriers are looking to deploy complying with the 3GPP architecture.
While other proposals have been out there, the VoLTE group represents the scale and overall perspective of the GSMA carrier membership.
It's a SIP based solution using the IMS standard, so in the end it may be that only the larger operators are going to interconnect. However it may be that because of this common platform new services will be available to third parties.
These are the questions that I am looking to get answers to when I attend the webinar March 18th and 11 EDT.
To join us sign up here.
Tags: Acme Packet, CSFB, GSMA, RCS, Skype, Skype Mobile, Verizon Wireless, VoLGA, VoLTE
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Should Intel and Nokia Merge
February 22, 2010
Andy Abramson had an interesting concept in his blog this week about Intel and Nokia working more closely together. The basis of the concept starts with the battle in silicon right now. Its and interesting question to contemplate for a number of reasons.
1) The WiMAX, ATOM revolution has not produced the momentum that Intel would [...]
Web envy Google vs. Vodafone
February 17, 2010
At Mobile World Congress Vittiorio Colao the CEO of Vodafone made mention of the fact that regardless of what smart phone your were using over 80% of the time was using Google.
This pointed to the latest love hate the carriers have with Google, but they have a history of not liking any of the computing partners. Apple got to watch the wholesale app announcement with about half of the 24 carriers being their partners pledging to work with LG, Samsung and Sony to build an app market.
Likewise Microsoft has a long history of trying to bring smarts at a time when the network had little capacity for computing.
However, in these times when wireless broadband is an imperative to the carriers the strategies of come one come all, have proven less than successful.
Its clear that mobile markets are going be more like computing the in years past and the company's success will be based on finding ways to partner without losing brand to the consumer, or without using the brand in the application (as in M2M).
One thing that has not risen to the surface in MWC this week is e-readers. The group is strangely silent, either because they are retooling after the iPad or because the deals are not that valuable to the carriers.
Whatever the reason, the computing devices are coming more and more often and it will take more than an app store to catch the consumer's attention.
This pointed to the latest love hate the carriers have with Google, but they have a history of not liking any of the computing partners. Apple got to watch the wholesale app announcement with about half of the 24 carriers being their partners pledging to work with LG, Samsung and Sony to build an app market.
Likewise Microsoft has a long history of trying to bring smarts at a time when the network had little capacity for computing.
However, in these times when wireless broadband is an imperative to the carriers the strategies of come one come all, have proven less than successful.
Its clear that mobile markets are going be more like computing the in years past and the company's success will be based on finding ways to partner without losing brand to the consumer, or without using the brand in the application (as in M2M).
One thing that has not risen to the surface in MWC this week is e-readers. The group is strangely silent, either because they are retooling after the iPad or because the deals are not that valuable to the carriers.
Whatever the reason, the computing devices are coming more and more often and it will take more than an app store to catch the consumer's attention.
Tags: App Store, Apple, e-readers, Google, iPad, LG, M2M, Microsoft, Samsung, Sony Ericsson, Vittorio Colao, Vodafone
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