Carl Ford : 4G: For Generations to Come
Carl Ford

Genesys Bought Altocloud Because AI is the Future

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO Barry O'Sullivan.We...

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The Rise (Again, and again, and again) of Edge Computing

Where computing power resides is like a sin wave.  Just ebbs and flows from being centralized to being on the edge.  When...

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WWIII: Fight Between BigTech AI, Regulators and Lawyers is Coming

The EU's GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation of decisions...

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EU GPDR Devastating to AI

Very important guest blog post originally found on Techzone360.Last September, a U.K. House of Commons committee concluded that it is too soon to regulate...

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Where is the Money in Communications Platform as a Service

How can today's wholesale carriers, operators and service providers meet the needs of those hanging on to PSTN and such while at...

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Where your UC solution should be is not the same for every business

There are quite a few debates about where a business Unified Communication solution should physically be located.  Should it be customer premise...

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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he's in a great position to know...

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Net Neutrality

November 9, 2011

Interview with Carol Davids of IIT and the RTC Lab

October 28, 2011

The Power at the Edge

October 28, 2011

People are expecting that the way they communicate in their everyday life is all part of the services they buy with their phone.  The regulatory concepts of access and content mean little to end user.  They expect that everything works, and they have not noticed that everything does not work together. The Real time communications event did a nice job of exploring that opportunity. 

Interview with Chris Mayer, Verizon VP

October 25, 2011

4G LTE It's Rockin The Speeds and Feeds.

October 25, 2011

It’s hard to argue with common sense.


For those who don’t know Verizon is making it happen with over 160 cities turned up so far with amazing speeds above their promised numbers.  Once the load gets on the network they will deliver what they promised, but as Chris points out it’s hard to imagine an application for consumers that notices the difference between 10 MB down and 21 MB down.

While attending the IIT RTC event I was fortunate to interview with Chris Mayer of Verizon about the state of 4G LTE.  Chris is involved in the development and design of systems integration and testing and his insight as to where we stand with Verizon Wireless 4G LTE roll out is informative. 

Envy + Google

August 3, 2011

A Little Leavity For These Times

August 2, 2011

Devcon5 New Additions

July 25, 2011

The Plus in Google+ may mean Therapy

July 14, 2011

Transcript of the ICC & FUSF conference call on the FCC NPRM

February 25, 2011