Carl Ford : 4G: For Generations to Come
Carl Ford

Nuance Brings Artificial Intelligence to the Omnichannel World

The robots aren’t coming, they are here is all I could think of today as I mulled over my notes from a...

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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Posts about Mobile Internet as of October 22, 2009

October 22, 2009

Posts about 4G Wireless as of October 22, 2009

October 22, 2009

Posts about Mobile Internet as of October 21, 2009

October 21, 2009

Posts about 4G Wireless as of October 21, 2009

October 21, 2009

Report Excerpt: Market Launches Keep Clearwire on Target

October 20, 2009

Editor's note: The following is an excerpt from our latest quarterly report on all things Clearwire, the CLEARWIRE NTK OCTOBER 2009 (need to know) report, available now for the low low price of $4.95. In this excerpt we talk about how Clearwire's on-time, on-target market launches in Atlanta and Las Vegas, as well as a host of smaller cities, have kept the company on target with its ambitious 2009 rollout plans. For the full report, order online here. Report excerpt follows:

Vegas, Atlanta and Silicon Valley - but where is Chicago?

Easily the most positive sign for Clearwire during the hot months was its on-schedule rollout of services in Atlanta and Las Vegas, the two bigger markets Clearwire had said it would launch during the summer -- and did.



Posts about Mobile Internet as of October 20, 2009

October 20, 2009

Posts about 4G Wireless as of October 20, 2009

October 20, 2009

Your Huddle Masses Yearning to be Free

October 19, 2009

Fundamentally the world of packets changed the model of communications forever from one of accessing a stream to establishing a session.  Streams are continual and choose to use them to transport, while sessions are virtual and you create them and send them off from your easiest access point to the ocean of packets passing by. 

Why the crude metaphor?   We are again at that point where the Internet is being challenged at its very core.

Fundamentally the pricing model of streams is being applied to sessions. 

The reason this is important is because the application war is heating up and questions about how numbers are being connected, applications are being allowed on networks and carriers are behaving are driving congressional letters.

If you do not want the sessions to be priced based on usage send me a note.



Tags: AppStore, Charging, Congress, regulation

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Posts about Mobile Internet as of October 17, 2009

October 17, 2009

Posts about Mobile Internet as of October 16, 2009

October 16, 2009