A Very Good Quarter

David Byrd : Raven Call
David Byrd
David Byrd is the Founder and Chief Creative Officer for Raven Guru Marketing. Previously, he was the CMO and EVP of Sales for CloudRoute. Prior to CloudRoute, He was CMO at ANPI, CMO & EVP of Sales at Broadvox, VP of channels and Alliances for Telcordia and Director of eBusiness development with i2 Technologies.He has also held executive positions with Planet Hollywood Online, Hewlett-Packard, Tandem Computers, Sprint and Ericsson.
| Raven Guru Marketing http://www.ravenguru.com/

A Very Good Quarter

First of all thanks to all of the Partner Program members. We had our best GO! SIP Trunking sales quarter ever. We can only accomplish this through the efforts of our channel, channel managers and inside sales team. I hope to very soon have a program in place to recognize our Top 10 Percent contributors to our sales effort.

Of course, with the end of the quarter comes the quarterly sales meeting. As I have written before, I truly enjoy when all of us are together. The meeting was attended by all of the channel managers/directors, Andre, Broadvox CEO, Pete, VP Customer Experience and Sergey, our CTO/CIO. In addition to noting the efforts of every member of the team, we also discussed the systems that were launched in September to support the number fulfillment group/LNP and the systems coming before the end of the year. The new order management system will be truly helpful to all that participate in selling the SIP Trunking products. It is set up to automatically perform some of the availability tests required and check for missing and incomplete information. This will improve order accuracy and shorten the time to provision new customers. This is very important given the growth we have experienced thus far this year.

The next most interesting portion of the meeting concerned our R&D efforts in creating new products. 2010 will see us expanding our SIP Trunking offering and providing our program partners additional sources of revenue. I can't announce anything just yet but if you contact your channel director/manager, they can give you a high level overview on some of the potential new offerings. Nothing is definite yet, but we are looking for feedback on a couple of new ideas. Andre is our ideas guy with us as the supporting cast/team.

The quarter saw us also continue to conduct interoperability testing with new players such Xorcom, NEC and Multi-Tech. We'll have a few more of those in the coming quarter to announce as well. We will continue to lead the industry in Probably the most important additions during the quarter are the hiring of more customer service personnel to support our customer base and provisioning process, new manager for inside sales and a GO! SIP Trunking product director.

And for other news, we are seeing more entrants into the SIP Trunking marketing. It has been interesting to view the new pricing schemes and the on-net to on-net calling programs. I am really proud to say that we do not see any need to adjust our product offering to match or exceed the pricing or packaging of the new entrants. I welcome them to the IP communications party.

See you on Monday with another new recipe and IP community news!

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