On November 5th Tom Wheeler became the new Chairman of the FCC. He comes into the office having served as president of the National Cable Television Association (NCTA) from 1979 to 1984 and as CEO of mobile carrier trade group CTIA from 1992 to 2004. Additionally, he functioned as CEO of several tech startups. Now one would think that such a background would have provided him political support from a wide range of people, however, precisely because of his background people have questioned his appointment.
Twice this week, I encountered questions about MOS (Mean Opinion Score). The first was regarding how ANPI collected MOS data to manage our nationwide IP network; the second was regarding whether this information was distributed widely throughout our customer base and channels. First, we use the EXFO Brix System to generate MOSs and, second, we only make such data available to large accounts that have an interest in the data. Perhaps now would be a good time to explain what MOS is.