Too often, we use the excuse of not having enough time to learn new technologies and understand our industry. Given how quickly our industry is influenced by change and innovation, it is critical that we reserve sufficient time each week to maintain proper awareness of what’s happening in the IP community. Additionally, since ANPI works with several distribution channels, it is also important to track ILEC and agent happenings. In order to both learn and gain subject matter for this blog, I explore a number of sources.
For the last few weeks, I have been very focused on providing sales tools and other information related Hosted Unified Communications. However, as those who have read this blog over years have learned, it is more than a technology blog. It is a blog that covers any subject deemed relevant to the overall IP community and ecosystem. So, today’s subject will not come as a surprise to most of you, and I feel it is quite relevant.
After two weeks of very weighty blogs addressing the six primary benefits of hosted Unified Communications and the value they deliver to businesses, I thought something lighter was in order. Other than the Super Bowl, March Madness is my favorite time of the year for sports. I am a graduate of Michigan State (Go Spartans), a Virginian (Go Cavaliers and the ACC) and a longtime fan of UNC (Go Tar Heels). Yet, with all of these possible teams to follow, doing so has always been difficult due to work and the way television favors showing games to regional markets.
Monetizing CAPEX is easy. Simply identify the competing IP PBX with Unified Communications apps and we have a price. While the phone type may vary, an average price per phone can be established based upon historical selection or buying practices. Keep in mind that many hosted UC providers, including ANPI, offer phone leasing arrangements and, right now, free phones with multi-year agreements.
As previously noted, technology obsolescence comes in many forms, with each affecting the operations or OPEX of a business. The five forms are:
In last week’s blog, I described each form, but did not include any data to calculate the price or cost of each form to the business. It is important to understand that with Hosted Unified Communications, a business is protected from all five types of obsolescence. With a cloud solution, technical and functional obsolescence are addressed through continuous additions of features and services via the service provider, many of which are made available to current subscribers at no cost.
In working to quantify the cost of technological obsolescence, I learned a couple things: Obsolescence comes in five forms and, while it is not quantified in terms of minutes per employee, it is budgeted for by nearly every business. Yet, without understanding obsolescence itself, the budgeting process is often understated, as it assumes products have a longer life than actual use suggests.
The term “Planned Obsolescence” was first introduced in 1932 (The Culture of Planned Obsolescence in Technology Companies).