David Byrd : Cirrious Cloud Sense
David Byrd
Chief Marketing Officer/EVP of Sales for CloudRoute

iPad Pro Keyboard is Really Poor

The iPad Pro is yet another extension of the iOS family. While some consider its release to be a sign of failure,...

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ISIS Brings Flip-Phone to Crowd-Sourced Cyber-Hacking Fight.

Its an interesting world we live in where a group like Anonymous which likely wasn't thought very highly has become a savior...

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What Would an IoT Service Provider Even Do?

Service providers are eager to jump on the IoT train because of the vast opportunities. But what kind of service would they even provide?

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The Business Case for IP Transformation: Is Your Business Ready?

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

Delivering successful change programs is a significant challenge. Undertaking a Readiness Assessment speeds the launch of new IP services, reduces risks and aligns corporate objectives with your program.

The Challenge of Change…a true story

So your company is planning an all IP network. The CTO is delivering technology roadmaps, the COO is assessing the service portals, and network designers have been architecting for eight months. The program is well underway and people are now starting to plan the migration.

So, you start to scope out the effort required to deliver migration and calculate that it requires hundreds of resources to manage a switchover. You approach engineering to secure the resources, and are informed HR is managing a release program, remunerating engineers to leave the company. The same engineers that you need to deliver your program!

Sound familiar?

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Stanislovaitis Kickstarter Campaign Proves VoIP is Not Dead

VoIP is dead? We think not because it plays an integral part in effective unified communications, Internet of things and more. Plus,...

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Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and...

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The Business Case for IP Transformation: Managing the Service Roadmap

By: Steve Blackshaw, IP Transformation Product Line Management, Alcatel-Lucent

IP Technology Programs are primarily focused on delivering technology solutions. However, the goal ultimately is to launch new services, and substitute old ones for all IP services. How do we ensure our technical visions deliver on these more marketing driven needs?

We need to ask… “Why Are We Building The Network?”

With IP Transformation programs sponsored and funded by the CTO, delivered by technology-focused teams, and culturally embedded within network operations, it is easy to forget that the over-riding objective of many programs is to actually change the service portfolio mix, for the benefit of both customers, and the provider.

So, how can Service Portfolio managers ensure that this vision is not lost when the programs are so heavily influenced by technology?

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Cloud Computing Benefits Channel Partners as Well

November 23, 2015

As Partners determine the best strategies to enact as a response to the growing trend towards cloud computing, they are usually reminded of the benefits their customers will receive. The types of benefits cloud computing can provide are both objective:

  •  Increase the productivity of your organization with fewer people and resources
  •  Reduce Capital Expenditures (CapEx) by eliminating or reducing servers, software and software licenses
  •  Future proof your business by leveraging product and technology advances offered at no or little cost by cloud solution providers
  •  Improve employee systems access and operational mobility

Other cloud computing benefits are more subjective but none the less appealing. These include:

  •  Leveraging cloud solutions and services increases strategy options for the business and business decision makers. Innovations can be applied more quickly and often to product, processes and personnel.
  •  With productivity improvements, results can be delivered faster, more cost effective and with increased expectations
  •  The business is more competitive and responsive to market changes
  •  The business is ready for any potential interruption due to storms, fire, epidemics, etc.

While Partners may believe the pendulum of benefits has swung solely in the direction of customers, it is not true.

REFs Make the Best Cloud Calls: Keeping the Game Fair

November 20, 2015

If I could get rid of one recent piece of jargon, it would be “the cloud”.  There is no such thing as “the cloud”.  Not to make things too cloudy, but there are many clouds of varying reliability, effectiveness and features (REFs). These three elements, more than any others should drive the choice of Cloud Solution Providers (CSP) and selection of cloud applications and services. 

Rising to New Heights

November 16, 2015

With an ever growing body of evidence, it is clear that cloud computing or business IT migration to the cloud is increasing.  IDC forecasts global public IT cloud services to reach $127 billion in 2018, representing a compound annual growth rate of 22.9%!

It is also clear that selling cloud solutions has become the new growth industry for cloud oriented partners and entrepreneurs. Such businesses or practices can expect to experience 60% higher gross profits, double the growth rate and 50% more new customers.

The State of the Union and Telecommunications is Strong

January 22, 2015

Each year, I review the President’s State of the Union speech, listening carefully for a reference to telecommunications. Although there was no mention of telecommunications Tuesday night — even as part of his discussion regarding the importance of building a strong national infrastructure — President Obama did make three references to the Internet. Two of the references were benign, but the third was a clear reference to his position and policy regarding Net Neutrality.

Brick and Mortar and eCommerce May be the Perfect Pairing

January 6, 2015

The way we shop has changed a lot, and the Internet is responsible for much of the change. Most product research and recommendations are collected online.

Unified Communications: The Seven Pitfalls to Avoid

December 10, 2014

Unified Communications as a Service (UCaaS) can provide many benefits to a business from multiple perspectives. Businesses can gain from the reduced cost of implementation, speed of installation and improvement in employee productivity. However, there are pitfalls to avoid when migrating to a Hosted UC solution. Here are seven major ones:

  1. 1.  

Telecom Agent Considerations in Selecting a Service Provider

November 13, 2014

As an Agent, you have a number of decisions to make. You need to decide what you wish to sell (services, products or systems), to whom you wish to sell (small, medium or large businesses, or target verticals), what you need to be successful (product, organizational structure and pricing) and with whom you should partner (an OEM, service provider or Master Agency). You also need to view yourself as a small business owner, and understand that if you are not investing the time to make correct decisions, you are not properly managing your business.

As I look back upon my nearly twenty years working with indirect selling channels, I have settled upon, in my opinion, the seven key considerations for Agents selecting a service provider.

Wheeler Embraces Technology-Neutral Regulation

November 6, 2014


At a time of significant change in the political makeup of our country, and the advent of a rewrite of the 1996 Telecommunications Act, FCC Chairman Tom Wheeler is endorsing the concept of technology-neutral regulation. Rather than paraphrase the Chairman, here are the comments from his blog of October 31st:

“Earlier this week, I circulated a proposal to update the Commission’s rules to give video providers who operate over the Internet – or any other method of transmission – the same access to programming that cable and satellite operators have.

What do the Midterm Elections Mean to Telecommunications?

November 4, 2014

 haven’t listened to every debate around the country, but I am willing to bet there have been no questions asked of candidates about issues regarding telecommunications. I find this interesting because telecom is a very important to our economy, our lives and how we, as a country, maintain our position as the sole remaining superpower. Clearly, as the CMO of ANPI, I spend most of my day developing product and marketing strategies to grow our Hosted Unified Communications business. But I am also a member of the IP communications community and a citizen with broader concerns.

How to Drive Hosted Unified Communications Adoption

October 31, 2014

Often, companies decide the best way to drive a new technology adoption is to have an employee or group become evangelists for the new product. While designating people as evangelists is a good idea, it is not the best way to get employees to use new things. A far better way to ensure adoption is to provide information about the potential technology acquisition to employees as early in the process as possible. By involving employees in the selection and decision process, they have an increased level of ownership in making use of the technology successful.

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