Erik Linask : Convergence Corner
Erik Linask
writer

October 2012

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Innovation on Display: ITEXPO Austin

October 12, 2012

Having just wrapped up another successful ITEXPO in Austin (in 20-degree cooler weather than last year), I have the pleasure of again reflecting upon the many exciting happenings from the week. Where to start?

How about the keynotes, which, as heard though the grapevine on many occasions, were an impressive, yet cohesive collection of industry thought leaders, each considering how customer expectations and customer experience are shaping the market.