Erik Linask : Convergence Corner
Erik Linask
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NFV Vendor Challenges Part 2

How will the software in NFV networks interact? Via a Management and Orchestration (MANO) layer.

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Rapport Open APIs Increase Employee Productivity

By: Richard Hatheway, Director, Enterprise Communications Product Marketing, Rapport for Large Enterprise, Alcatel-Lucent

What is one of the biggest factors affecting employee productivity today? Recent studiesby the National Business Research Institute and the Pew Research Center indicate that not having the right technology tools to do their jobs is one of the most critical. From something as simple as having a cell phone to as advanced as having a customized app, having the right tool provides employees with a productivity boost.

Unfortunately though, many large enterprises are unable to take advantage of advances in technology due to old or outdated infrastructure and ICT technology silos. In addition, being locked in to one technology vendor often stymies the enterprise from being able to update the tools necessary to increase employee productivity.

For instance, something as simple as developing and deploying a new app is often a frustrating experience, as the enterprise must submit a request to the technology vendor for a new app to be developed, then wait until the vendor adds it to their development queue before finding out when to expect it. This often takes months, if not longer.

In the meantime, instead of waiting for the new app, many employees take the “shadow IT” route. They download rogue (i.e., non-IT-supported) apps that will allow them to move forward with at least some of the functionality they seek, even without IT support. While this work-around may provide some degree of productivity enhancement for the employee, wouldn’t it be better if the enterprise was able to either plug in existing best-of-breed third-party apps or develop and deploy its own apps without having to wait for a vendor to become involved?

Alcatel-Lucent thinks so, which is one of the reasons our new solution, Rapport™ for Large Enterprise, is generating so much interest. Rapport is a private cloud-based communications and collaboration solution designed specifically for the large enterprise.

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Versay Solutions Moves to Support the Omnichannel World

A company known for professional services in the contact center – Chicago-based Versay Solutions has more recently applied its skills in analytics...

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Splice Software Uses the Power of Analytics to Expand its Product Line

Big data and analytics have had a huge impact on numerous spaces and certainly marketing is one of these areas. Perhaps the...

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Jet.com The .Good the .Bad and the .Ugly

The .GoodI’ve been using Jet.com for a few weeks and so far I have found the selection to be about 20-30% of...

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VoicePIN Voice Biometrics Brings New Tech to Phone and Apps

The biometrics market has been around for decades but never achieved widespread acceptance until after Apple rolled out TouchID. Laptop makers...

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Lasers are the Future of Drone Fighting

I’ve been among the first people to realize how drones can be a major problem for security in the world. In February...

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What are the hottest topics in Silicon Valley?

July 12, 2011

What's the hottest topic in technology today? If your business is located in Silicon Valley, however you answered the question, TMC wants to know next week at the San Jose Marriott.

New and Improved Quick View from Cablevision? Not so Much.

July 2, 2011

Cablevision has certainly tried to create an easy way to personalize viewers' experiences with Quick View - a must considering the alternative options for video content delivery, including several online sources that continue to increase in popularity. But, it's not a feature I will be using much, at least not until they make Quick View an enjoyable experience.

Got In-flight WiFi? Hipmunk Knows

June 29, 2011

For the mileage whores out there - those who stick to the one or two airlines with which they have accumulated massive points or miles - there is little recourse, though they do gain the benefits of flight awards and elite status. But, for those who are more flexible with their choice of airlines, there's an easy way to choose you airlines, thanks to Hipmunk.

Why Your Business Must Form a Social Media Strategy Today

June 27, 2011

Social media has become an almost unstoppable presence for a number of reasons - the same reason businesses must give it an ear - and a mouth. It's a binding phenomenon, often brining users with like interests together, ignorant of geography and technology. People engage in social media (just look at the numbers). It crosses the social barriers traditional advertising have often struggled to overcome, relying on interpersonal relationships to create links. It's simple, quick, and cost-effective. It's measurable - with the right technology businesses can easily determine the effectiveness of their social media efforts.

Tweeting Isn't Just for Birds

May 24, 2011

One hundred and forty characters. One tweet. Such a small space, yet one that has become powerful beyond its size. What can you accomplish in just a few words?

Sports Illustrated iPad Version a Winner (Finally)

May 20, 2011

SI started off on the wrong foot, adopting an all-paid model initially, but now that it has stepped back from that approach, it has brought a rich, electronic experience to its subscribers - on that other publications would do well to emulate.

What You Need to Know About HTML5

May 19, 2011

To provide an ongoing forum for discussing HTML5 applications as they materialize - and the technology behind them - Joe Mazzeo, founder of the Crossfire Group, has started a new HTML5 blog. "This blog is dedicated to those seekers with a passion to actually read and learn about those technologies that will bring the future of the Web to fruition and radically alter our lives," writes Mazzeo.

Will Sony's Playstation Network Intrusion Give New Life to Game Discs?

May 5, 2011

Ultimately, while Sony will suffer from the breach of its network, the bigger hit will be on the gaming industry as a whole. Consumers won't quickly forget this incident and will be reluctant to return very quickly to downloading games. Looks like it's time to increase production of game discs once again.

To Read or Not to Read (on Your iPad)

May 4, 2011

A recent study by Simba Information suggests that 40 percent of iPad owners do not read e-books on their iPads. Should we be surprised? I think not, but Michael Norris, senior analyst and author of the report, says, "A lot of people equate the sale of a new gadget with the creation of a new reader, and it just doesn't happen."

Need an Education in Video? Business Video Expo West 2011 is Your Experience

May 3, 2011

TMC and Interactive Media Strategies have just announced the program for the second Business Video Expo, which will be collocated with ITEXPO West, September 13-15, 2011.