Erik Linask : Convergence Corner
Erik Linask
writer

Why Android Sucks: Part 2

Earlier this month in a piece titled Why Android Sucks you learned that Dell decided to stop updating Android devices. The article...

Full Story »

2016 State of WebRTC

Where are we really with WebRTC?  It’s not generating the buzz it used to. There are not many specialized conferences anymore.  Even...

Full Story »

What It Means to Master an Agency

After rumors swirled at CP Expo in Vegas in March, the announcement is finally here: Sandler Partners is acquiring X4. This...

Full Story »

Why You?

This was another Me-too week in press releases. It was ILEC SD-WAN week with announcements from AT&T, CenturyLink and Verizon. It...

Full Story »

Zang to Grow Communications PaaS offerings at All About the API

Here at the All About the API 2016 show in Las Vegas I got a chance to catch up with keynoter Davide...

Full Story »

PlumUC Pipes in on Skype4B for Partners

On Microcorp's weekly agent call, the first topic was the Office365 opportunity for channel partners. (One slide from that call shows...

Full Story »

Business Continuity is a Conversation

I think about Business Continuity all the time. In the past two months, my cable service has gone out 3 times...

Full Story »

SIPNOC Agenda Announced to Drive SIP Awareness

April 7, 2011

The SIP Forum has announced the official agenda for SIPNOC 11, which will be held at the Hyatt Dulles Hotel in Herndon, VA, April 25-27, and will be keynoted by FCC Chief Technologist Dr. Douglas C. Sicker.

Customer Satisfaction is all About Access to the Right Information

April 6, 2011

Customer satisfaction is a pretty simple game - and it really is a game, if you consider the company in any particular industry that scores higher in customer sat wins the market.

Can Skype Bring Back the Phone Booth?

March 31, 2011

Thanks to the popularity of Skype, we may be witnessing the rebirth of the phone booth, thanks to an initiative driven by Enterprise Estonia. As part of its mission to drive innovation and entrepreneurial spirit in the Baltic nation, Enterprise Estonia commissioned a standalone Skype station, which has been installed at Tallinn's airport.

What Service Providers Need to Know About SIP Trunking

February 2, 2011

Ingate kicked off its SIP Trunk-Unified Communications Summit, again collocated with ITEXPO, with a new feature - a service provider focused day.

ITEXPO Conference Sessions Kick Off

February 2, 2011

Addressing the needs of the millennial generation... ITEXPO East 2010 addresses the latest technologies and their impact on your business.

Interactive Intelligence's Enterprise Cloud Comms Panel at ITEXPO

February 1, 2011

Rich Tehrani leads the panel discussion on Cloud Communications in the enterprise at a pre-ITEXPO event sponsored by Interactive Intelligence.

Broadvox and Ingate: SIP is Here to Stay

February 1, 2011

To find out more, including how to overcome these obstacles, and also how to effectively deploy SIP Trunks, visit Broadvox (booth 606) on the ITEXPO show floor this week, and stop by Ingate's SIP Trunk-Unified Communications Summit, going on all week at the Miami Beach Convention Center.

Time to Trade in Plastic Campaign Signage for Social Media

November 2, 2010

The point - independent of any political views, as these unsightly displays of fiscal and environmental indifference are hardly limited to any single party - is that in today's age of electronic engagement and social media, this old fashioned strategy should have already become a historical phenomenon.

Asterisk Popularity Rises in Latin America

October 26, 2010

More specifically, he suggests that Asterisks' flexibility - and all the things that Asterisk can "be" allow telecom providers like 2N to introduce new services to their existing customers.

AstriCon 2010 Kicks Off with SRO Crowd

October 26, 2010

Today, I'm back at the venue as AstriCon 2010 kicks off, with a standing room only crowd at the opening session, Asterisk 1-2-3, where Jared Smith, Fedora project leader at Red Hat, began with a discussion of all the things Asterisk is, including a product for carriers and service providers.