Erik Linask : Convergence Corner
Erik Linask
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Optical Transport Networks Help Operators Meet Growing Traffic Requirements

By: Mae Kowalke, TMCnet Contributor It has been called the “data storm;” due to increased online video usage, the cloud, and mobile...

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Altair: LTE the Right Choice for M2M & IOT

Some of my early conversations about the M2M and IoT space with carriers had them explaining to me how they love these...

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Speech Analytics - Data Mining Those Recordings

When I was in Vegas for ITExpo, I participated on a Voice Analytics panel at the SmartVoice co-located conference.  Speech /...

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Defending Against an Autocomplete Smear Campaign

What would you do if you started to Google your name and Google was to suggest you complete the query with the...

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VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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SIPNOC Agenda Announced to Drive SIP Awareness

April 7, 2011

The SIP Forum has announced the official agenda for SIPNOC 11, which will be held at the Hyatt Dulles Hotel in Herndon, VA, April 25-27, and will be keynoted by FCC Chief Technologist Dr. Douglas C. Sicker.

Customer Satisfaction is all About Access to the Right Information

April 6, 2011

Customer satisfaction is a pretty simple game - and it really is a game, if you consider the company in any particular industry that scores higher in customer sat wins the market.

Can Skype Bring Back the Phone Booth?

March 31, 2011

Thanks to the popularity of Skype, we may be witnessing the rebirth of the phone booth, thanks to an initiative driven by Enterprise Estonia. As part of its mission to drive innovation and entrepreneurial spirit in the Baltic nation, Enterprise Estonia commissioned a standalone Skype station, which has been installed at Tallinn's airport.

What Service Providers Need to Know About SIP Trunking

February 2, 2011

Ingate kicked off its SIP Trunk-Unified Communications Summit, again collocated with ITEXPO, with a new feature - a service provider focused day.

ITEXPO Conference Sessions Kick Off

February 2, 2011

Addressing the needs of the millennial generation... ITEXPO East 2010 addresses the latest technologies and their impact on your business.

Interactive Intelligence's Enterprise Cloud Comms Panel at ITEXPO

February 1, 2011

Rich Tehrani leads the panel discussion on Cloud Communications in the enterprise at a pre-ITEXPO event sponsored by Interactive Intelligence.

Broadvox and Ingate: SIP is Here to Stay

February 1, 2011

To find out more, including how to overcome these obstacles, and also how to effectively deploy SIP Trunks, visit Broadvox (booth 606) on the ITEXPO show floor this week, and stop by Ingate's SIP Trunk-Unified Communications Summit, going on all week at the Miami Beach Convention Center.

Time to Trade in Plastic Campaign Signage for Social Media

November 2, 2010

The point - independent of any political views, as these unsightly displays of fiscal and environmental indifference are hardly limited to any single party - is that in today's age of electronic engagement and social media, this old fashioned strategy should have already become a historical phenomenon.

Asterisk Popularity Rises in Latin America

October 26, 2010

More specifically, he suggests that Asterisks' flexibility - and all the things that Asterisk can "be" allow telecom providers like 2N to introduce new services to their existing customers.

AstriCon 2010 Kicks Off with SRO Crowd

October 26, 2010

Today, I'm back at the venue as AstriCon 2010 kicks off, with a standing room only crowd at the opening session, Asterisk 1-2-3, where Jared Smith, Fedora project leader at Red Hat, began with a discussion of all the things Asterisk is, including a product for carriers and service providers.