Erik Linask : Convergence Corner
Erik Linask
writer

Emerging Threats Combats a Million Plus Pieces of New Malware a Week

There are 250,000 plus new pieces of malware being produced each day equating to one piece per person in the US in...

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NFV-Based Software Telcos Need OSS/BSS Interoperability

One of the goals of ETSI NFV is to allow new entrants to provide solutions to carriers based on software instead of...

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SysAid's Lifshitz: The Cloud Will Dominate ITSM Market

Cloud computing has really become a household word with mainstream media outlets running stories on television about the growth in the space...

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Avaya Takes Networking Lead in SPB

At Interop Las Vegas 2013 Avaya was demonstrating their real-world Shortest Path Bridging (SPB) solutions and while interoperating with Spirent, HP and...

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Alianza Wants to Host Your Software Telco

The software telco(r)evolution representing the move from hardware to software is perhaps the biggest trend in the world of carrier telecom this...

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LTE Network Interactions

According to a recently released GSMA Wireless Intelligence infographic, there are 163 live LTE networks today, and that figure is expected...

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Nokia Siemens Networks' Chief Welcomes Nortel Employees

June 19, 2009

Since January, the Nortel bankruptcy details emerged, the question has been not so much what will happen with Nortel, but who will buy its valuable businesses and when. It was a foregone conclusion that its key assets would find new owners, which would shake up the communications landscape.   Rich Tehrani noted back in April that a slew of competitors in both the carrier and enterprise markets could be -- even should be -- looking to profit from the struggles of what was once the largest telecom equipment manufacturer in North America, and Canada's largest company in terms of stock value.   Rich predicted at the end of April the Nortel might soon be gone a standalone business.   "The news is sad but true. It looks like Avaya or Siemens could pick up the enterprise pieces. The optical division could go to Fujitsu, Huawei, Alcatel-Lucent or potentially a private equity firm. The wireless unit could go to NSN," he wrote.   That's just what we may now be seeing, as NSN and Nortel have agreed to a $650 million deal for Nortel's CDMA business, along with a research group focused on LTE.    It's common knowledge that Nokia Siemens Networks has been looking for a way into the North American market -- this is its move to make that happen.   "It is no secret that Nokia Siemens Networks has a lower market share in North America than we do in other parts of the world -- and adding all of you from the CDMA team would help us gain scale in the region," wrote NSN's CEO Simon Beresford-Wylie in a letter addressed to the Nortel employees that will be impacted by the acquisition. "Critically, it would also help us build stronger, deeper relationships with key customers."   In addition to providing access to a tremendous CDMA user base, the move strategically positions NSN in the growing LTE market, which could potentially include being added as a third infrastructure vendor for Verizon Wireless' LTE development. It's believed that the wireless carrier is open to adding a third partner, with the caveat that that third vendor must first take over Nortel's CDMA business. Enter Nokia Siemens Networks, which already has an LTE presence in Europe.   "We'd like to have Ottawa become a long-term wireless center of excellence within Nokia Siemens Networks, complementing our other global sites," said Beresford-Wylie.

Avaya and IBM, A Formidable UC and Security Alliance

June 11, 2009

As more and more devices are introduced onto networks, we're seeing a proportionate increase in the focus on security of the network resources accessed by those devices and the traffic that flows across them -- at least we should be.  

Research tends to be somewhat cloudy, with most IT personnel and C-level executives claiming to understand they need to make security a top priority, yet additional reports suggest few have actually followed through on this.

 

Adding to the challenge is the fact that most users have extremely limited knowledge of network and device security, assuming that their network is protected at the core, and that what they do on their edge devices presents little risk.  If the IT department is vigilant in securing the network, that is true.  However, knowing that many IT administrators simply don't know enough about current threats, or don't have the time to deal with protecting against them, it's a safe (pardon the pun) assumption that there are many networks with unrealized security flaws.

Telx Opens Clifton Facility

April 23, 2009

I'm here in Clifton, New Jersey this morning, at the grand opening of Telx' latest facility and it's fourth in the greater NY area.  When we arrived, it was still pretty quiet, and the last minute preparations were still ongoing.  But shortly, Telx staff and other attendees began arriving and filling the lobby, and as I said to David Yedwab, the excitement level seems higher than what we've heard from some tradeshows this year.  

When Telx CEO Eric Shepcaro kicked off the event, the main hall, and the overflow room next door were both filled with attendees.  (Luckily, I found a place to sit and take some notes.)

 

Shepcaro began by answering the question as to why Clifton, especially when Telx already has two sites in the Manhattan and another in Weehawken, New Jersey.  He did suggest a visit to Rutt's Hut for fried hot dogs, and successful hockey and football programs (the Clifton facility is only a few miles from the Meadowlands Sports Complex) -- though that certainly wasn't an incentive for Shepcaro, himself a Rangers' fan.

 

But all joking aside, what it really came down to was the ability to provide its customers a central location for colocation, backup and recovery, and interconnection services in a network rich location within proximity to a variety of industries.  New Jersey also is among the leaders in broadband penetration (some studies put it at the top of the list of U.S.

WiFi Service Delivers Live Game Feeds to Fans at Penguins NHL Games

March 5, 2009

If you're a sports nut, you enjoy multiple angle replays of various plays when watching your favorite team play. But what about those fans sitting in the arena or stadium who can't buy a replay on the giant screens that otherwise aren't good for much?   Well, two Carnegie Mellon University engineering faculty -- Priya Narasimhan and Rajeev Gandhi -- and their students have taken the first steps to resolving that issue. No, they haven't added instant replay to stadium video displays. Instead, they have taken an easier, and more effective path, leveraging the growth of wireless communications to create a wireless video service that delivers multiple camera feeds to WiFi-enabled mobile devices.  

  The service, called YinzCam, gives fans at games the ability to view real-time replays, game stats, and player information on their WiFi-enabled handsets, including the iPod Touch.   The service was also developed with the ability to support push and pull video to users -- presumably to eventually allow users to create their own instant replays. (Maybe even highlights from out-of-town games so Greg Galitzine can keep tabs on the goals his team, which leads TMC's fantasy hockey league.)   Not surprisingly, the Carnegie Mellon group was able to get a test drive of their service with the Pittsburgh Penguins at Mellon Arena in Pittsburgh. A pilot of the service has been launched there, allowing fans to use their handsets to try out YinzCam's features.   While the YinzCam service is only in its pilot phase in Pittsburgh, the potential for widespread use is limited only by the number of arenas and stadiums in the country -- or even the world. Not only are dual mode devices (not to mention the iPod Touch) being adopted at a remarkable rate, increasing the potential user base for the service -- which is currently being offered cost-free at Mellon Arena -- but opening up the service to the mobile operators exponentially increases its potential. It also creates a consistent revenue stream -- sports fans a fanatical about their favorites and are willing to pay to enhance their experience.   Furthermore, when you talk about extending to the cellular world, the service is automatically extended to fans worldwide who cannot be in attendance at games. Displaced fans are even more likely to pay for the ability to see live feeds of their teams.   With the momentum mobile video has achieved -- despite my early doubts, which I have since retracted ­-- combined with the fanaticism of sports fans, YinzCam has the real scoring potential, especially when you consider all the other applications consumers are willing to pay for.  I'd certainly consider it for the opportunity at NY Giants games.   For the time being though, Penguins' fans can relish the opportunity to use technology to enhance their in-arena experience, as they enjoy two of the NHL's youngest and most prolific stars -- Evgeni Malkin and Sydney Crosby -- battle for the scoring title.

Mobile Broadband Primed for Major Growth

February 19, 2009

I wrote yesterday about the promise in the newly announced partnership between Opera and Yahoo!, where the latest Opera Mini mobile browser will be bundled with the new Yahoo! Mobile application for smartphones.    A new study by The Nielsen Company, commissioned by Tellabs, suggests the timing of the alliance couldn't be better, as more than seven out of ten of American's surveyed say they expect to make daily use of mobile Internet and other similar services.    This revelation comes amid a major economic slump, where businesses are laying off thousands and spending is down as a whole. But, as has been suggested by many, the telecom sector, while not immune, may be better off than other industries. In fact, despite the economy, and despite their concerns about the cost, speed, and quality of service, a strong majority of respondents suggest a major increase in mobile data usage over the next year.   The survey, conducted in the U.S., and five Western European countries, included more than 50,000 consumers, suggests that, in these six markets, providers can expect mobile data services to be adopted by more than a quarter of current non-users. It also indicates an overall increase in usage -- including current users and non-users -- by more than 100 million subscribers. For comparison, that's about 40% more total subscribers than Verizon Wireless reports.   The results of the survey, announced at Mobile World Congress in Barcelona, come at a time when there is significant debate as to the viability of and need for mobile infrastructure and its support, along with government support of such projects.   Not surprisingly, the consensus at the GSMA Leadership Summit was that government support is a necessity, and that the build-out of mobile broadband networks is vital to economic recovery. It will also help alleviate the concerns over the quality of mobile services among survey respondents.   Speaking to the need for providers to build out their networks and service offerings, Pat Dolan, vice president, Europe, Middle East and Africa, Tellabs, said, "By planning urgent and strategic network upgrades, operators can quickly and cost-efficiently address users' issues and meet increasing demands on networks."   As for the services most likely to be adopted by current non-users, Tellabs breaks it down:                                       U.S.         Europe Mobile Internet                         49%            34% MMS                                        38%            39% Uploading photos                      34%            27% Software/app download            30%            30% Email                                       28%            32%   Clearly, as the scope of news from the wireless community shows, mobile communications -- and mobile data services, in particular -- are in for a significant boost. It's now up to the service providers to ensure their networks are capable of handling the growth.   I suspect, given the projected growth of the mobile market, alliances like that between Opera and Yahoo! are only the beginning. And, as service providers continue to seek new ways of differentiating their services, they will also look to secure a series of new relationships that will enable them to deliver greater choice to their subscribers, as opposed to the one killer app that has for some time been the Holy Grail.

Yahoo! Partnership with Opera Sounds Good

February 18, 2009

As I wrote last month, Opera Software has a mobile browser, Opera Mini, which is well worth a try, especially when compared to many of the browsers that come standard on smartphones. I also said it should leverage the strength of its mobile application rather than trying to overtake Microsoft in the desktop browser market.   And I'm sure most of you are well aware that Yahoo! Plays second fiddle to Google in the desktop search engine space, by a long stretch.   But, the two have now combined their expertise to bring what should be an even better mobile Web experience to users. There's nothing wrong with the Yahoo! engine, and Yahoo! offers a variety of services and applications that quite good - it just isn't Google, but the company is clearly making an effort to compete in the mobile space, which isn't a bad move at all. We all know how the mobile market is evolving (which is precisely why that should be Opera's focus).   I've registered for the Beta of Yahoo!

Nortel Launches CaaS Solution to VoIP-enable Web Services

February 16, 2009

It was a mere month ago that the communications community was wondering about the future of the telecom equipment giant Nortel, though the company was quick to highlight the potential in the communications market going forward and its continuing role as a market leader.  Now, though some questions remain unanswered, the company is making a move to solidify its position again, leveraging not only its position in the carrier VoIP space, but also the growing trend towards software-based communications, launching its Communications as a Service (CaaS) Solution.   The idea behind CaaS is to enable the integration of communications capabilities into network-based services and applications. It originated from service like "click to call" or "click for assistance," which have become commonplace on static Web pages. CaaS takes this a step further, delivering communications capabilities from directly within internal or public services to create an increasingly effective and inherently more effective communications and collaboration environment.   Communications capabilities have become increasingly more widespread with the move towards mobility and the proliferation of mobile networks, services, and devices. But, as Rob Scheible, senior marketing manager, Carrier IP Voice and Multimedia Networks at Nortel points out, they invariably go through a deskphone, mobile phone, or some other multimedia interface that requires a communications session to be initiated through that separate medium. The idea behind CaaS is to eliminate that extra step and integrate the communications process directly into whatever applications or services people use in their daily activities.   "Today, the communication business is no longer about selling a phone line to a home or business," said Samih Elhage, president, Carrier VoIP and Application Solutions, Nortel. "It's about being able to easily add communication services, like conferencing, IM and video, into any online network service."   Through its CaaS Transaction Broker, Nortel will enable any number of communications services -- including conferencing, click-to-call, IM, video, and other media services -- to be easily integrated into popular Software as a Service (SaaS) offerings. According to Scheible, this includes social networking sites, online gaming, IPTV, CRM and HR applications, medical recordkeeping systems, job sites, and any other network-based service in which a user might suddenly need to communicate directly with a colleague, client, or potential customer.   Importantly, unlike its click-to-call predecessors, which often rely on best-effort VoIP, Scheible says that, with Nortel's solution, carriers are able to provide carrier-grade communications across their private networks, including any of the back-end operations they may choose to apply, like ACD to ensure call routing to a bank of operators.   He notes that a key element to the Transaction Broker is its ability to also perform accounting functions -- user verification and authentication, checking account credit, usage calculations, and any other means of tracking transactions service providers might use. This allows service providers to deliver this new wave of communications services and manage their accounting and billing aspects through a single solution.   The CaaS Transaction Broker leverages industry standard APIs, allowing for rapid deployment, even in today's multivendor networks, whether wireline, wireless, cable, or VoIP.   In rolling out its CaaS solution, Nortel also delivers a working model of the CaaS solution, having worked closely with IBM to integrate the capability into LotusLive, IBM's suite of online collaboration, conferencing, and email services. This is the first example of how the Nortel CaaS solution allows carriers to effectively create subscribers out of any individual or business in the world.    In addition to seeing an opportunity to leverage the continued growth of the SaaS industry, Nortel, after launching its Unified Communications solution with IBM last year, "Started to see how much value there was for the user in an integrated communications environment," according to Scheible. "As IBM was moving to this online, network-based environment with LotusLive, we realized there was an opportunity to create the same kind of advantage."   From the carrier perspective, he also notes that being able to deliver voice and other communications capabilities from within their existing Web applications and services offers a new recurring revenue stream --as much as an additional $10-20 per user for the addition of these voice services. In this environment, in particular, that potential is likely to create rapid demand for the solution.   But, the fact is that the combination of online services and mobility have been enabling innovative communications capabilities for many years, because of their ability to facilitate collaboration, file and document sharing, and simply access to resources and information. With Gartner estimating the CaaS opportunity to double over the next five years, this is a logical step, especially since many of these online interactions and transactions create an immediate need for further interpersonal communication, and since Nortel already has relationships with many of the worlds leading carriers, having shipped more than 100 million carrier IP ports worldwide.   "That's what it's all about," says Scheible. "It saves users from having to leave their communications environments to go to a separate device, and it doesn't involve contact look-ups or a multi-step process to initiate contact. It's generally a single click and communications starts."

Southwest to Test In-flight WiFi

February 11, 2009

The growing trend in communications, as we all know, whether personal or business, is toward mobility. Mobile handsets (including those with WiFi connectivity options) are being introduced regularly that challenge the limits of carrier networks with applications and features, laptop sales outnumber desktop PCs, and the mobile broadband market it thriving. And of course there's the iPod Touch, which offers purely WiFi connectivity. What it all means is that users are expecting to be able to connect to network services anywhere, at any time, on any device -- there's the old catchphrase that was used to promote UC from the very beginning.   Those connectivity options now include in-flight WiFi, which has already been introduced on many flights by American Airlines and Delta, and United Airlines is also reportedly readying to introduce the service.   Now, Southwest Airlines is preparing to join that group, as it test its new aircraft-to-satellite technology on one plane, with three additional planes on track to be outfitted next month. According to the airline, travelers will be able to use the service at no cost using their choice of WiFi-enabled devices during the test period.
   
Southwest is a low-cost airline, so the question now is whether they will charge for the service once it receives FCC approval -- and if so, how much. Currently, it boasts the mantra that, "At Southwest Airlines, fees don't fly," and they don't charge for the first two checked bags (within size and weight limits) or ticket changes. It will be interesting to see if that holds true with the WiFi service.   Still, what the new service means is that travelers will be able to stay in contact and continue to work on flights. Obviously, the transmission rates won't match what we're used to at home or in the office, but, at least on American, Greg Galitzine tells me the speed is surprisingly good. Of course, that may be a result of AA charging for its service, which likely dissuades at least some potential users from connecting.   The question is, is there really a demand for in-flight WiFi? Well, if you rely on email as your primary means of communication in a busy work environment, it is without a benefit to be able to stay on top of those emails while in transit. I'm not sure of the viability of more bandwidth-intensive applications, but those, too, will be usable as the technology evolves. If nothing else, Southwest is making its case to travelers who might otherwise pay a higher fare on other airlines without WiFi once it rolls out the service on a wider scale.

Daytona 500 - MWR Boasts New Satellite Communications for NASCAR Opener

February 10, 2009

When 43 drivers line up for the official start of the NASCAR Sprint Cup season at Saturday's 51st Daytona 500, the Michael Waltrip Racing team will be using a new satellite communications system from Spacenet
   
Most of the communications systems -- whether wireline or some form of wireless -- I write about focus on the more traditional enterprise and SMB environment, but there is a whole market for the mobile communications space, for which satellite-based solutions are ideal.   Of course, for any business, its communications system is the heart of its operation, and nowhere is this more true than during the several hours between the white and checkered flags. Michael Waltrip Racing has deployed Spacenet's Connexstar Performance series, a portable satellite solution, to support its communications needs, which extends from the track to its engineering teams in Charlotte, North Carolina. The system was designed by Orbital Enterprises, an expert in both fixed and mobile satellite communications.   Read more on the MWR's Spacenet deployment here.   "In the NASCAR world, speed and performance is everything," said Michael Waltrip Racing Director of Information Technologies Patrick Hughes.  "Shaving seconds off the clock can make the difference between winning and losing,"   Hughes said the team explored several options, but settled on Spacenet because of its service guarantees, which exceeded those of any competitor. MWR hopes that its new communications network will allow it to react more quickly, resulting, in a fast start to a long race season.   If you don't think a split second can make a difference, think again. Just ask Kurt Busch (.002 seconds behind Ricky Craven in 2003), Kyle Busch (.005 behind Jamie McMurray in Daytona in 2007), or Jeff Gordon (.006 behind Kevin Harvick in Atlanta in 2001). In fact, four of the 14 closest finishes in NASCAR history have come in races run in Daytona.   MWR's David Reutimann, driving the #00 Aaron's Toyota, starts 18th Sunday, and teammate Michael Waltrip (co-owner and MWR Chairman), in his #55 NAPA Toyota, starts 34th.    Still, even with the new Spacenet communications solution, the pair faces a daunting challenge, as they look to overtake pole sitter Martin Truex Jr., as well as the Hendrick Motorsports team, which starts all four of its drivers among the top 12 spots: Hendrick newcomer Mark Martin (2), three-time defending Cup champion Jimmie Johnson (6), Jeff Gordon (9), and Dale Earnhardt Jr. (12).

   
  All eyes will be on the Hendrick drivers and other favorites, and I'm not sure even the best communications system can make up for pure driver talent ahead of MWR in the starting grid. But, Waltrip does have three checkered flags at the Daytona International Speedway to his credit, including two Daytona 500 wins, in 2001 and 2003. Regardless, I can't wait for what are known as, "The most famous words in motorsports" to be called out Saturday: "Gentlemen, start your engines!"

 






Laptops for Teachers in Estonia

February 9, 2009

The economic crisis facing the U.S. today is by no means a localized phenomenon -- it is a turbulence felt across the globe. However, the trend towards mobility, which is also evident in North America, also extends to the corners of the globe. How are they related?   Well, as many here in the U.S. have already experienced, teachers in Estonia are now facing a salary freeze. In fact, according to Tõnis Lukas, the Minister of Education and Research of Estonia, the Ministry is facing a 7% budget cut this year. Despite that, a proposal is on the table that would offer some level of compensation by providing laptops for the educators, according to a report in the Baltic Business News.   Some, like Hille Eek, Director of the Viimsi school, argue that laptops are a luxury, and that, at least among Viimsi teachers, each has a PC at home and access to one on school premises.    However, if you consider the added convenience and mobility laptops provide, along with ever-lower price tags -- it's no coincidence that laptop sales outnumber desktops today -- the argument can easily be made that they offer significant improvements in productivity.    According to Andres Ammas, director of Haapsalu Gümnaasium, "Nowadays a laptop is like blackboard and chalk used to be."   It's an interesting proposition. Without question, teachers' ability to work without being tied to a desk or having to constantly transfer files between PCs would be significantly enhanced. On the other hand, despite the low cost of laptops today, the proposition would, nevertheless, present a budgetary dilemma. But the potential productivity gains have to be weighed against the cost.    My take: the benefits outweigh the financial burden, both for the educators and the students. I can't imagine working without a laptop these days, and though it may be an extreme case, my mother, who teaches in Estonia, is able to connect to her school's network from Connecticut when visiting, able to develop lesson plans and communicate with students and colleagues.   For a small nation, but one that has been in the immersed in the communications space for several years now, it is the obvious choice in a world that is becoming more mobile by the day.