Erik Linask : Convergence Corner
Erik Linask
writer

Interactive Intelligence tag

Drill down on Interactive Intelligence search:

4 result(s) displayed for Interactive Intelligence (1 - 4 of 4):

Why Your Business Must Form a Social Media Strategy Today

Social media has become an almost unstoppable presence for a number of reasons - the same reason businesses must give it an ear - and a mouth. It's a binding phenomenon, often brining users with like interests together, ignorant of geography and technology. People engage in social media (just look at the numbers). It crosses the social barriers traditional advertising have often struggled to overcome, relying on interpersonal relationships to create links. It's simple, quick, and cost-effective. It's measurable - with the right technology businesses can easily determine the effectiveness of their social media efforts.

Interactive Intelligence's Enterprise Cloud Comms Panel at ITEXPO

Rich Tehrani leads the panel discussion on Cloud Communications in the enterprise at a pre-ITEXPO event sponsored by Interactive Intelligence.

VoIP Testing is Needed, Test Automation is Needed More

Basically, WerkMATE is a vendor and device agnostic framework that allows automation of testing processes via a Web GUI, allowing users to cut manual testing time by as much as 80% according to research -- though Caterisano says, in his experience, that figure is closer to 50%.

Communications and Automation, a Match Made in Indianapolis

In other words, it places business processes onto the IP Communications system, not only creating a more efficient business, but also increasing the value of the communications solution.