IVR Technologies : Convergent Billing - VAS
IVR Technologies
IVR Technologies, Inc. is a leading software development company providing a fully integrated application, media and billing server to next generation networks.

March 2010

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300 Million VoIP Users by 2013

March 15, 2010

On the heels of market research firm In-Stat's recent prediction that VoIP could reach 79% penetration in 3 years, they also estimate that there will be 288 million users of Voice-over-Internet Protocol (VoIP) by then. In-Stat believes that over half of these subscribers "will be associated with online mobile VoIP providers, under one-third will utilize mobile VoIP with 3G MVNOs or mobile operators, and 11 % with WiMAX/LTE operators." With Apple's and AT&T's new relaxed policy with respect to voice being transmitted over the data network, and partnership agreements like Verizon's and Skype's or Truphone and Optus, this growth is only going to be accelerated. In-Stat estimates that annual sales of mobile VoIP applications will be $35.2 billion by 2013. VoIP is an amazing technology that is poised to profoundly change how and when we communicate. While the growth to date has been primarily centered around cost-savings and land-lines, we are starting to see mobile VoIP gain traction despite the processors in today's mobile phones and our congested 3G data networks. In time, VoIP will stop competing on price and it will start to compete on the features and benefits of richer, more empowered communications facilitated by high-definition voice, presence, Internet enablement and fixed mobile convergence and it will achieve 100% penetration. 

Billing for the Next-Generation VoIP Network Operator

March 1, 2010

In today's difficult economic climate and highly competitive telecommunications landscape, it has become ever more challenging for the next-generation VoIP network operator to build a successful business. Whether you are offering SIP Trunking services with wholesale long distance services or the more lucrative retail VoIP services, collecting on monthly service bills can be difficult and protracted. In order to insulate the network operator from slow collections, bad debt, and the additional resources required to following up on accounts receivables, network operators are now turning their attention to the deployment of real-time billing solutions and automated electronic payment solutions. 

  With today's state-of-the-art technology, which is both feature rich and easily integrated into the network, new and creative billing programs and innovative payment types can be quickly deployed. This technology allows the next-generation VoIP network operator to bill accounts based on their credit merit and relationship in either a prepaid, postpaid, credit limited or unlimited credit configuration. More sophisticated carrier-grade solutions also offer tightly integrated e-commerce solutions for daily, weekly and monthly account charges via credit card and automated account top up when a low account balance threshold has been reached. 

  While the return on investment for network operators may vary, the return will come, and it will come in the ability to provide services to more credit challenged markets with limited exposure and risk, expedited collections, lower administrative overhead,  reduction in bad debt expense and more timely cash flow, which collectively all lead to increased business and profitability to help fund growth and re-investment.