Angel.com Updates Toolkit To Further De-Mystify Speech Creation/Management

March 30, 2005

Angel.com, a�provider of�on-demand IVR solutions, today announced a significant update to Site Builder 2005, the company’s�Web-based toolkit that allows users to "quickly and easily" create speech-enabled phone applications.�Site Builder 2005 now features Data Pages and Logic Pages, which make Angel.com’s toolkit more powerful by allowing users to leverage a tool as simple as a spreadsheet to create and manage interactive Voice Sites -- toll-free numbers that replicate�Web�site functionality.

Data Pages enable Angel.com users to create voice applications based on data and information stored in spreadsheets. To use Data Pages, spreadsheets are simply uploaded to Angel.com, and they then instantly function as hosted databases for users’ Voice Sites. In addition to read-and-write data access, Data Page functionality includes options for delivery of updated data via e-mail and FTP.��

Logic Pages enable users to specify sophisticated, data-driven call flows with Angel.com’s easy-to-use Site Builder interface.�Complex business rules, data operations and advanced handling of variables can now be configured online by business users without comprehensive development, scripting and integration with remote infrastructures.

Data Pages and Logic Pages are�ideal for companies looking to rapidly automate common phone requests. For example, Data and Logic Pages can be used to create Voice Sites for the following:�order status; surveys; shopping carts; and�store�locators.

According to the company's Web site: In the same way a Web site consists of multiple Web pages, a Voice Site consists of Voice Pages that can be created on the fly and linked together through spoken key words. Experienced developers can use Site Builder to speech-enable their existing Web applications using HTTP protocol.

Angel.com's Site Builder tool allows the following Voice Page types to be created as building blocks of speech-enabled applications: message page; call transfer page; voice mail page; question page; schedule page; and transaction page.

According to Mike Zirngibl, president and CEO of Angel.com, “With a spreadsheet and our Site Builder toolkit featuring Data and Logic Pages, anyone with basic technical skills can create a powerful and interactive Voice Site to automate common phone requests.”

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DRB