About Me
This blog is intended to focus on contact center- and CRM-related material. However, such content won’t always be the focus. Sometimes other stuff is more fun.
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The blog’s author, David R. Butcher, spent two years at the once-number-one-ranked-U.S.-party-school the
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David is Assistant Editor of Customer Inter@ction Solutions magazine; he authors the magazine’s monthly Technology Highlights feature; he contributes news articles and features to TMCnet; he writes for TMCnet channels; he is a former co-contributor to TMCnet’s Call Center/CRM blog; David is predisposed to chills when presented with clever prose, insightful turns-of-phrase and well-constructed sentences; David has difficulty writing his brief bio in the third-person voice; in fact, he finds it remarkably annoying when other people speak of themselves in third person.
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David lives in
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Additional TMC writings by David may be found here.
Related Tags: David, david, tmcnet, TMCnet
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