CRM Junkyard by
- David R. Butcher
Bulletin of CRM, contact center and customer service technology, as well as other motley discussions...
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New Indian Outsourcing Initiative
OnviSource Acquires Davacord
Instranet awarded for trend-setting
Talisma Announces 2 New Users
SSA Global To Acquire Epiphany
Voxify Customer Wins Award
NextNine Supports FTS Billing & CRM
It's All for the Kids!
Convergys, Palmetto GBA: Here For Your Drug Calls
It's Harder To Make It Easier
Daffodil Enhances CRM Solution with v1.2
Microsoft Skips A Digit Altogether For CRM 3
Talisma Manages Cruise Line Guests' Diverse Questions
Concerto, Aspect To Merge As 1 Company
Sage Software Offers ACT! Premium for Web 2005
RightNow Announces Voice-Enabled CRM
Personal Data 4 Sale! Get It While It's Hot!
Siebel Today Announced CRM OnDemand 8
IBM Opens Another Center In India
Horizon Healthcare Receives Top Ranking With Siebel CRM
e-Glue Launches Guideline 5.4 For Contact Centers
Talisma Today Announces KnowledgeBase.net 5.0
Witness Insight Into Recent Acquisitions Boom
StayinFront, DataFlux Announce Data Quality Offerings
Washington Bank Selects SEDONA For CRM