2008 Business Forecast - Why Are Businesses Buying VoIP/SIP in 90 Seconds

February 27, 2008
2008 Business Forecast - Why Are Businesses Buying VoIP/SIP in 90 Seconds
 
The animated tutorial explains some of the key reasons why businesses in 2008 (not consumers) are buying VoIP/SIP.    About "why-buy," a survey of key VoIP-SIP providers and users found:
10 - VoIP is hot and cool - "buying a business model, not phones."
9 - Softphones are really cool - "techies today, the rest will follow" increasingly softphones replace/outpace desksets.
8 - VoIP/SIP is software-based features instead of buying a PBX - "open source" hosted or better known as “web-access” or SAAS-Software As A Service like website hosting is gaining acceptance. Integrated Access “flex-T-1” dynamically provides prioritized-voice calls (up to 10 using G.711 and 40 calls with G.729 depending on the provider) when in use and increased data transmission when telephone are not in used. This is one type of SIP Trunking as there will be other service options.
7 - Self administration of system MACs-moves-adds-changes - "users change their own features, not waiting for admin."
6 - Empowers all the users - "there are advantages even for physically challenged staffers."
5 - Simplified relocation - move the phone intra-building or to any city and plug-it-in and starting making/receiving telephone calls.
4 - Simultaneous ring - rings anywhere and everywhere until you answer the phone - "find me follow me."
3 - Messaging integration with features such as click-to-dial, answering and dialing, fully integrated - "toolbar" integration inside Outlook is "priceless."         
2 - Management and user "web portal" control of features: call logs and ease-of-administration and remote web access via browser has high user acceptance.
1 - TCO -- Total Cost of Ownership - 20-30% pay less than what they now pay for voice, long distance, high-speed access, and MAC -- moves-adds-changes, however many pay more than what they were paying but the benefits are still greater. Businesses also want "one-stop" shopping - communications and computing - one provider who does both. Simply put, one size may not fit all but integrated computing-communications win. Lastly, it’s not about voice anymore, it’s about presence and context – topics for future discussion.

This tutorial is part of SIP Essentials 2.0c available in the onsite and online courses. The online version is $299 for SIP 2.0c and for $499 as part of OCS-101 Office Communications Server online version per person or less with discounts. For more information go to http://www.techtionary.com or please call Tom Cross at 303-594-1694 or cross@gocross.com Discounts are also available to members of the SIP Forum. For a complete detailed course outline go to: http://www.techtionary.com/ocs/sip-essentials.htm


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