Leading Edge Course Explores Microsoft's Office Communications Server (OCS) & Response Point (RP) Solutions
Norwalk, CT, [July 7, 2008] -- Technology Marketing Corporation (TMC), announced today that their TMC University division will offer a Microsoft Office Communications Server and Response Point training course at INTERNET TELEPHONY Conference & EXPO West 2008 in Los Angeles. The day-long course, which includes a 30-minute certification exam, will be held Tuesday, September 16th, day one of the three-day conference.
Titled, 'Introduction to Microsoft Office Communication Server/Response Point', this TMC University course offers an initial training session teaching users how to integrate Microsoft's new enterprise Office Communication Server and small business Response Point platforms into their existing infrastructure.
According to TMC President and conference chairman, Rich Tehrani, TMC University is the only independent program of its kind. And this new Office Communication Server/Response Point course is an overdue addition to the series.
"Since Bill Gates' unveiling of Microsoft Office Communication Server, enterprises continue to determine the most effective way to integrate its considerable advantages into their organizations. This new course gives additional insight and background for enterprise telecom and IT managers to make smart recommendations about what's best for their companies," said TMC president Rich Tehrani.
The program will be taught by Thomas Cross - CEO TECHtionary.com, an innovative communications advisor with considerable expertise in market planning and development, hardware/software design and development, project management, intellectual property in telecommunications, information technology, conferencing, teletraining, telecommuting, groupware, networks, call centers, internet, artificial intelligence and other fields.
Cross commented, Microsoft Office Communication Server is the most profound innovation in telephony since digital PBX systems. "It is very likely Office Communication Server will be a 'must-have' for the enterprise business customer and Response Point for the SMB or branch office communications. By adding this training course to the Los Angeles program, participants can attend a one-day class that prepares them to make recommendations to their companies about a Microsoft Office Communication Server or Response Point strategy." Cross added.
The TMC University Microsoft Office Communication Server/Response Point course consists of sessions covering the following topics:
Introduction and Overview
Office Communication Server business communications scenarios:
• Instant messaging
• On-premise Web conferencing
• On-premise audio/video conferencing including Microsoft's Roundtable
• Telephony
Office Communication Server-PBX Interoperability
This session explores and explains SIP-Session Initiation Protocol and how SIP is used to provide internet telephony functions in an Office Communication Server enterprise telephony solution. This session will explain:
• SIP and versions of SIP used in Office Communication Server
• SIP-to-PBX interoperability
• SIP-to-IP-PBX interoperability
• Office Communication Server and IP-PSTN gateway integration
• Remote office telephony integration
Office Communication Server - Server Roles
In this session, we will explore the various types of servers used in an Office Communication Server environment which include:
• Mediation
• Front End
• Active Directory
Call Flow Scenarios
The following call flow scenarios supported by Office Communication Server will be covered in-depth:
• Telephony users can connect to other telephony users by using Office Communication Server
• Internal telephony users can also communicate with PSTN and PBX users
• Outgoing calls
• Incoming calls
Configuration and Planning
This session is designed to provide the student with an overview of key requirements for planning and implementing Office Communication Server.
Response Point Components
In this session, we will explore the various components in the Response Point system which includes:
• Base Unit - IPX PBX software, voice mail and VoIP gateway
• SIP phones
• Management & Client Software - MAC functions, Outlook integration
• PSTN gateway
This course is sponsored in part by Quintum http://www.quintum.com.
Registration for the course and the entire conference is now open. For information and registration go to:
http://www.tmcnet.com/voip/conference/west-08/tmc-university-microsoft-ocs.htm
Anyone interested may also register by visiting http://www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez at 1-203-852-6800, ext. 146.
For information about additional Microsoft Office Communication Server training courses, and the new TMC Office Communication Server newsletter, click on this link: http://www.tmcnet.com/enews/e-newsletters/microsoft-ocs/20071205/Default.htm



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