If you read yesterday, I have had an enormous number of problems with my at&t broadband card. In addition, the larger problem was trying to get help - spending hours and hours connecting to and being disconnected from customer support.
Last night, a person called from at&t asking about my experiences with at&t. I told of how much I disliked them and like what i said yesterday, "they don't care, they don't have to."
Well, guess she didn't like my answer. She must have told Randall L. Stephenson, at&t's CEO, because my iphone doesn't work now. I can't even call 611 to find out why.
I guess the lesson to be learned is that "don't complain because they will turn you off."
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