Podcast - VoIP 101 - "How it works"

May 30, 2008
Free Tutorials for Channel Partners
Channel Partners can now use multimedia tutorials proven to “reduce the sales cycle” on their website for staff and customer education.  That is, use these free tutorials on the website or email newsletters as a means to help customers understand complex technical subjects. As one channel partner said it best, “these tutorials make it easy for the website to be one of our top sales resources. In addition, having the tutorials on-my-iPod is a cool-tool to show-off to customers.” 
 
This free presentation is produced and presented by TECHtionary.com and is available in Adobe Flash (.swf), audio-only (.mp3), Apple Quicktime (.mov) and iPod/iPhone (.mv4) formats for download at: http://www.bizcastingonline.com/educate/media/podcasts/voip
until June 8 when it will be removed unless you are part of the TECHtionary dealer program where there is no expiration.
 
VoIP 101 - Non-Technical Explanation in 15 Seconds
NOTE: this is an example of one type of system, there will be variations.
 
Get connected to the local router.
Get connected to and phone features from the hosted VoIP provider (or onsite system such as ResponsePoint).
Get connected to IP networks.
Make VoIP/SIP calls via an IP connection.
 
VoIP 101 - "How it works" - Technical explanation in 60 Seconds
 
After the IP phone is plugged into the LAN network and the AC electrical outlet or via POE-Power Over Ethernet cable, the IP phone will connect "bootup" to the services router located on the customer's premise.
 
Now the IP phone downloads from the HSP-Hosted Services Provider (or onsite system such as ResponsePoint) an Image (user features, telephone lines, privileges and other client software to enable service), verifies software version, performs authentication and other network management software as well as Configuration data such as system features, line appearances, corporate and personal telephone directories and other information.
 
Next the IP phone like a PC needs to get an IP-Internet Protocol Address such as (192.30.56.180) from the DHCP-Dynamic Host Configuration Protocol server and connects to the IP network via a DNS-Domain Name Server.
 
Make VoIP/SIP calls via an IP connection.
 
Podcast tutorials, animations and online courses are free to channel partners – see terms and conditions at http://www.techtionary.com/techu/. 
 
For customizing, special discounts, website animations, technical/sales training, technical writing and other services, go to http://www.techtionary.com or please call Tom Cross at 303-594-1694 or cross@gocross.com. 

This is also included in TMC University special course on Microsoft OCS-Office Communications Server at ITexpo.com. For more go here: http://www.tmcnet.com/voip/conference/west-08/tmc-university-microsoft-ocs.htm

If you are a planner, provider, channel partner, or interested party in
Microsoft's ResponsePoint or OCS-Office Communications Server, you are invited to join this new Yahoo! Group. To join, go here:
http://tech.groups.yahoo.com/group/ocs-responsepoint/


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