SIP Podpackage Series of Podcasts on SIP – Twelve Multi-Media Fastcast Tutorials for $99

June 11, 2008
Proven to Speed Sales, Reduce Costs & Increase Customer Satisfaction

BOULDER – June 11 – TECHtionary.com today announced a new series of podcast tutorials with a dozen titles. These podcasts are available in Flash (.swf), Quicktime-iPod/iPhone (.mov, .mv4) and audio (.mp3) multi-media formats. “These tutorials make advertising, sales training, marketing communications, technical and channel partner education available on the most-widely used devices in the world such as Apple’s iPod/iPhone,” noted Tom Cross CEO TECHtionary.com. “It gives access to users who are time-constrained, mobility-driven and performance-pressured in today’s ruthless business world. Professionals can learn on the go and anytime they want to whether waiting at the airport or a customer’s office, driving down the street or riding on the bus/train/plane,” Cross added. 

As a leading technical expert Matt Jolly said, “TECHtionary media animations provide a “pictionary” approach to many common support questions for customers who speak any language.  This reduces the number and length of calls reducing provider’s expenses considerably. Next, it gives providers the ability to scale their business cost-effectively while maintaining even increasing customer satisfaction.  In addition, TECHtionary animations provide the means to train agents and customers alike rapidly and easily. These been proven to reduce the delay in decision-making on the part of the customer, thereby accelerating revenues and reducing the customer sales cycle.”
 
Here is a list of the multi-media tutorials available: 
 
- SIP “How It Works”
- SIP Basics
- SIP Event Notification
- SIP Trunk Replacement
- SIP & QoS-Quality of Service
- SIP Applications & Future Outlook
- SIP & TCO-Total Cost of Ownership
- SIP Disaster Planning
- SIP Virtual Tie-Lines
- SIP Security
- SIP SRTP-Secure Real-time Transport Protocol
- SIP “Open Standards”
 
Tutorials are available for customizing. All these tutorials are part of OCS-101 and SIP Essentials 2.0c available in the onsite and online courses. The online version is $299 for SIP 2.0c and for $499 as part of OCS-101 Office Communications Server online version per person or less with discounts. Discounts are also available to members of the SIP Forum. Join and support SIP Forum activities at www.sipforum.org.
 
Special Events Announcement: 
 
All these tutorials are available as part of:
- TMC University - One-day Introduction to Microsoft OCS - Tuesday, September 16, 2008
For more go here: http://www.tmcnet.com/voip/conference/west-08/tmc-university-microsoft-ocs.htm


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